Maggie L.

• Schedule and coordinate service team logistics across MA, CT, and RI, ensuring timely and efficient customer support • Reconcile purchase orders and materials with internal and customer expectations, supporting accurate billing and project delivery • Maintain open communication with field service, sales, and client stakeholders, contributing to strong service relationships • Monitor and manage project backlog and associated costs

• Managed 20+ high-value client accounts, maintaining long-term relationships and driving revenue growth through upselling and customized event solutions • Collaborated with catering teams, venues, and clients to coordinate logistics for weddings, corporate galas, and large-scale social events • Conducted showroom consultations to present tailored event design ideas, including tabletop, linens, and décor aligned with clients’ vision and budget • Developed and delivered quarterly sales presentations to senior leadership, aligning team goals with company revenue targets

• Assisted with planning and promoting of 5 Walk MS fundraising events for the Greater North Carolina Chapter • Created event promotion through Microsoft Publisher, e-mail, and print marketing • Resolved logistical issues prior to and on the day of events being held in order to ensure a successful event • Generated master Excel spreadsheet of potential sponsors in area to contact for future partnerships • Organized information and distribute to Walk MS over 200 team captains in a timely manner

Awarded 2013 Intern of the Year • Promoted and managed The Currituck Club weekly activities for over 5,000 guests each week • Created and adhered to budgetary guidelines to run weekly activities for guests • Planned, marketed, and executed a Beach Olympics event for more than 100 participants • Coordinated a themed pool party for over 250 guests with catered food, live music, and decorations

• Produced graphs and reports with Microsoft Excel to display progress of quality contract performance for Internal Medicine management action plans • Communicated appointment reminders for at-risk patients through letters and phone calls