Mageswary Jaiballan, PMP

Mageswary Jaiballan, PMP

Global Learning and Development Lead @ Agilent Technologies

About

An accomplished senior Learning and Development Manager with more than 20 years of experience in end-to-end adult learning and development. Hands on experience as Senior Instructional Designer, Instructional Designer Team Manager, User Experience Designer Team Manager and HR Learning and Development Operation Team Manager. Proven track record in managing large-scale employee’s capability programs that foster learning and upskilling reach to 100000+ employees. Known for great interpersonal skills, building high performance teams, as an empathic and a decisive leader. Total of 12 years of management experience in the Learning and Development field. Summary:•Leadership, Talent Management and Employee Engagement: mentorship for diverse employees and managers across offering support in employee relation, career development, integration, change management and workforce planning.•End to end experience in talent acquisition in the role of IT Malaysia Hiring Champion by acting as consultant for IT managers with reqs. Participated in local recruitment events and university visits.•Program managed IT College Rotation Program Manager.•Workshop Facilitation and Program Development: Designed Instructional Design, User Experience Design and Design Thinking Workshop.•Knowledge in Saba Cornerstone Learning Management System, IT Service Management Systems, MS Office 365, CSS, HTML, Articulate 360 (Rise and Storyline), SCORM, Camtasia, Illustrator, Photoshop, Captive, Canva and Premiere.

Country

Malaysia

City

Bayan Lepas

Industry

Semiconductors

Skill

Employee Learning & Development, Talent Management, Employee Relations, Recruiting, Organizational Learning, Operational Planning, Strategy, Presentations, Resource Planning, Cross-functional Team Leadership, Facilitation, Analytical Skills, Budget Monitoring, Appraisal, Workshops, User Experience (UX), Interpersonal Skills, HR Management, Strategic Human Resource Planning, IT Outsourcing

Experience

Agilent Technologies

Global Learning and Development Lead

Agilent Technologies

LinkedIn
2025-11 - Present · 11 mos

Penang, Malaysia

Intel

Senior HR Learning and Development Manager

Intel

LinkedIn
2021-11 - 2025-8 · 3 yrs 10 mos

Bayan Lepas

Led the Asia Learning and Development team who is responsible to deliver enterprise HR learning. Training scope: New Hire Integration, Manager Training, Leaders Training, Upskilling for both softskills and technical skills. Mode: F2F, virtual and hybrid. Training needs assessment, training planning, training design, training deployment and training evaluation using the Saba Learning Management System using ADDIE methodology. Training reach per year is for 100K employees and 200000++ training occurrences. Technical training are for Python, AI, Security, Java.

Intel

Global Senior Instructional Designer Lead

Intel

LinkedIn
2021-2 - 2021-11 · 10 mos

Penang, Malaysia

Led blended content design and development projects for global Intel employees. Designed the Power Skills, Disciplined Execution learning suite, Careers at Intel and new hire integration learning program materials. Program managed the teams with Instructional Designers, Creative Designer and User Experience Designer. Training reach per year is for 100K employees and 200000++ training occurrences.

Intel

Senior IT Learning and Development Manager

Intel

LinkedIn
2020-6 - 2021-2 · 9 mos

Bayan Lepas, Penang, Malaysia

Program managed $2M global IT Training Central Budget allocation and distribution process. Managed, vetted and selected external vendor providers and curriculum to get highest Return of Investment. Employees adoption on the technical training on their job increased by 10X.

Intel

Global IT Talent Management Manager

Intel

LinkedIn
2019-7 - 2020-6 · 1 yr

Penang, Malaysia

Led centralized recruiting and hiring for global IT department at Intel. Worked with General Managers for multiple IT segments to define, implement and govern IT job postings within budget, job codes, location and strategic workforce talent management criteria. Reduced the ask for new headcount by 20% through the governing process. Gate keeper for the Requisition Approval Tool. Collaborated with hiring managers to understand talent needs and represented them in hiring events such as walk-in interviews, university engagements and college rotation program hires.

Intel

Senior IT Manager managing User Experience Designers at IT User Experience Team

Intel

LinkedIn
2016-1 - 2019-6 · 3 yrs 6 mos

Penang, Malaysia

Promoted to set up and lead an Asia team of User Experience Designers who designed and developed new User Interfaces for newly developed IT applications. Led the transition of employees’ job skills from Instructional Designers to User Experience Designers. Reduced the need for IT training by 25% with the enhanced User Experience which eliminated the time needed to train and learn a tool. Communication lead for IT Malaysia. IT Malaysia hiring champion to represent 60 hiring managers for pool hiring.

Intel

Senior IT Manager managing Instructional Designers at IT End User Training

Intel

LinkedIn
2011-1 - 2015-12 · 5 yrs

Bayan Lepas, Penang

Promoted to lead an Asia team of 10 Instructional Designers who worked on end user training content for 100K Intel employees. Projects in Supply Chain (Logistics, Procurement, SAP, Order to Cash), Hire to Retire, Productivity and Collaboration, Mobile Devices and Finance. Led the team to win IT 2020 Strategy idea which was implemented globally. Communication lead for IT Malaysia. IT Malaysia College Graduate Rotation Program Manager. IT Malaysia hiring champion to represent 60 hiring managers for pool hiring.

Intel

Instructional Designer with IT End User Training Team

Intel

LinkedIn
2006-2 - 2010-12 · 4 yrs 11 mos

Penang, Malaysia

Designed and developed end user training content for the IT End User Training Team for tools SAP, ISET, ISM, WIINGS & Speed using ADDIE methodology. Collaborated with stakeholders on Training Needs Assessment before planning, design, implementation and evaluation.

Multimedia University

Instructional Designer with Center for Multimedia Education and Applications Development

Multimedia University

LinkedIn
2002-7 - 2006-1 · 3 yrs 7 mos

Cyberjaya

Coached MMU academicians from various faculties to translate course objectives into instructional modules which are used in the Multimedia Learning System (MMLS). Managed a team of 20 graphic artists and multimedia developers. Managed external content development and software applications projects. Internal communication lead. Program managed content development for Ministry of Education venture in e-learning mode.

Castle eTV Sdn Bhd

Web Designer at Internet Protocol Television (IPTV) Provider

Castle eTV Sdn Bhd

2001-7 - 2002-6 · 1 yr

Jalan Bukit Bintang, Kuala Lumpur, Malaysia

Designed and maintained websites that are customized for tv purpose for hotel chains.

Education

Multimedia University

Multimedia University

LinkedIn

Information Technology

2004 - 2007 · 3 yrs
Multimedia University

Multimedia University

LinkedIn

Media Innovation

1998 - 2001 · 3 yrs

Mageswary Jaiballan, PMP's Contact Information

Email

******@***.com

Phone

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