Magdalena Olszewska
Onboarding Team Lead @ PostHog
About
With over 10 years of experience in Tech Product Support, Customer Success, interdisciplinary projects, and Trust & Safety, I bring a unique blend of empathy, analytical thinking, and operational expertise. My background includes planning and executing projects, ensuring compliance with legal processes, and fostering engaged online communities. Skilled in cross-functional collaboration, I excel in delivering user-focused solutions, seamless communication, and process improvements.
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Spain
Computer Software
Community Management, Agile Project Management, Productivity tools, Content Moderation, SaaS, Processing user feedback, Testing, Technical Documentation, Troubleshooting, Asana, Workload Prioritization, Workflow Optimization, Online Support, Chat, Legal Process, Intellectual Property Law, Trademark Infringement, Intellectual Property Infringement, GDPRR, Emergency Disclosure Requests
Experience
Onboarding Team Lead
PostHog
Onboarding Specialist (Sales & Customer Success)
PostHog
Legal Process and Compliance Specialist
Automattic
Policy Specialist and Content Moderator (Trust & Safety)
Automattic
WordPress.com Technical Support Engineer & Customer Success
Automattic
WooCommerce Technical Support Engineer & Customer Success
Automattic
Head of Customer Relations
UXPin
Sr. Customer Relations Specialist
UXPin
Gdańsk
English Language Teacher
Speak Up English School
Gdańsk
Contact Center Specialist
Autopay
Sopot
Customer Service Assistant
BigLetter translation office
Gdańsk
Education
University of Gdansk
University of Gdansk
University of Gdansk
Magdalena Olszewska's Contact Information
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