madison mccauley

office manager

About

Experienced Customer Associate with a demonstrated history of working in the internet industry. Skilled in Microsoft Word, Public Speaking, Writing, Time Management, and Teamwork. Strong marketing professional with a Bachelor of Arts - BA focused in Communication and Media Studies from University of Tennessee, Knoxville.

Country

united states

City

knoxville

Industry

public relations and communications

Skill

public speaking, leadership, microsoft office, microsoft word, social media, time management, teamwork, writing, microsoft powerpoint, research, customer service

Experience

office manager

social media customer experience associate

lyft

2017-9 - Present · 9 yrs

media and internal relations intern

university of tennessee communications and marketing

2017-1 - 2017-6 · 6 mos

* Wrote and implemented alumni interviews and public profile releases and feature stories * Drafted press materials, news releases, media alerts, and pitch letters for Tennessee Today * Developed and brainstormed new story ideas to drive press stories * Researched and drafted press releases, fact sheets, and awards submissions * Assisted in external communication to partners

administrative assistant

speedway motors

2015-5 - 2015-8 · 4 mos

* Summer position from 2015 * 2016 * Worked as point of contact for all clients at front desk * Answered and directed calls to appropriate team members * Handled paperwork, copies, and filing duties * Responsible for maintaining and ordering office supplies