
madina wilson
client services manager
About
Accomplished executive assistant offering 17 years of administrative experience reporting to a Publisher and Senior Vice President. Consummate professionalism dedicated to making the lives of busy executives easier. Serves as an effective gatekeeper, prepares well-researched and accurate documents, manages busy calendars and efficiently handles daily office tasks.
united states
new york
publishing
clear oral/written communication, executive calendar management, excellent multi tasking ability, results oriented, advanced ms office suite knowledge
Experience

assistant to the senior vice president and executive publisher
alm media, llc
Arranged travel for sales professionals (airline tickets, hotel, car rentals, meeting itinerary) and coordinated attendance at industry events. Created ad reservations, contracts, and proposals for 4 print publications using Adsystems. Corresponded with clients regarding subscriptions, media kits, editorial calendars and mailings. Organized monthly promotional flyers and spreadsheets for weekly sales meetings. Assisted 11 sales professionals.

assistant to the human resource director
real estate media/alm
Developed time and attendance control system. Coordinated interviews with candidates for job vacancies and coordination with candidates for employment. Participated in benefit administration including open enrollment and claims resolution. Processed bi-weekly payroll transfer of payroll data to ADP and complied payroll data such as garnishments, vacation time, insurance and 401 (k) deductions. Updated and maintained personnel files and processed personnel changes. Supported HR Director with the implementation and maintenance of human resources policies and procedures. Assisted with the compliance of applicable federal, state and local employment laws.

client services manager
alm media, llc
Receives IOs and contracts from sales professionals and coordinates print and digital campaign workflow across multiple departments such as, order entry, fulfillment, marketing services and campaign management. Day-to-day liaison with BPO provider responsible for order entry and invoicing to ensure all sales are booked and revenue is recognized correctly. Works closely with accounting to help prepare forecasting and reporting. Tracks progress of all print and digital campaign documents and materials, regularly notifying clients of deadlines and securing client approvals to ensure on-time launches. Communicates regularly with advertisers, agencies and sales professionals regarding any special situations in regards to their advertising and/or billing.
madina wilson's Contact Information
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