Madhivanan Thirunavukkarasu

- Defined product strategy and roadmap for AI-powered supply chain platform through stakeholder interviews across 5 states, conducting requirements elicitation and gap analysis while applying ML techniques to improve distribution efficiency by 20% - Gathered business requirements from donors and food banks, designed MySQL data model specifications, and partnered with engineering to optimize inventory allocation, reducing perishable waste by 40% - Prioritized product backlog using RICE framework and delivered Kafka-based ETL pipeline powering Power BI dashboards that reduced partial shipments by 15%

• Conducted Sentiment Analysis on 500,000+ product reviews using VADER, achieving 85% accuracy in classifying customer feedback. • Implemented 5-year time series study, elevating forecast accuracy 30% and informing strategic pricing choices. • Applied Linear Regression for product pricing prediction, reducing Mean Absolute Error by 15% through feature engineering. • Created interactive visualizations of key metrics using Seaborn and Matplotlib, improving stakeholder comprehension by 40%. • Engineered ETL pipeline with Kafka and Airflow for real-time Tableau data processing, reducing latency by 40%.

- Led discovery sessions with 50+ healthcare providers to define product vision and authored BRDs/FRDs for Zivian Health credentialing platform, launching HIPAA-compliant SaaS solution for 500+ physicians and APCs across 150+ hospitals - Conducted competitive analysis and documented payment processing requirements, integrating Stripe API to automate $3M in annual B2B transactions and improve user satisfaction - Identified communication gaps through customer feedback, wrote PRDs with use cases and acceptance criteria, and partnered with engineering to launch Sendbird chat feature reducing physician email dependency

- Established OKRs and product roadmaps for 5 B2B SaaS products generating $10M+ annual revenue, influencing C-level prioritization through executive dashboards and quarterly business reviews - Developed go-to-market strategy for dealership channel partners, conducted product demos and training with 100+ managers while tracking adoption KPIs to optimize feature utilisation - Gathered business requirements through stakeholder workshops, documented functional specifications for SAP ERP platform serving 100+ dealerships, and led Salesforce CRM integration generating $200K+ annual revenue - Partnered with Marketing and UX to define campaign KPIs, leveraged A/B testing with Google Analytics to analyze user behavior and improve conversion metrics for seasonal promotions - Designed credit scoring and loan decisioning algorithm using Python predictive modeling, integrating with 4 financial systems and credit bureaus to boost lead conversion by 30% MoM - Led end-to-end UAT cycles, validated requirements against delivered features using test cases, and maintained requirements traceability matrix ensuring SLA compliance

- Owned product backlog for asset recovery platform, conducted discovery with 200+ agencies, and wrote PRDs with functional and technical specifications improving operational visibility across 20+ states - Built Tableau dashboards for asset reconciliation KPIs across 70K+ vehicles, documented OCR SDK requirements, and coordinated Android app integration reducing manual errors and saving $20K+ monthly

- Wrote epics, user stories, and acceptance criteria in JIRA for 10-member Agile team, facilitated backlog refinement and sprint planning while tracking velocity using burn-down charts - Conducted feasibility analysis and business process modeling for Warehouse Management System across 1,500+ yards, authored functional requirements improving tracking accuracy by 30% supporting $50K+ monthly revenue