Madelyn McKelvy

Managed client interactions, reservations, and scheduling, to ensure seamless operations and excellent customer experiences. Role involved handling phone and in-person inquiries, scheduling hitting lessons, and maintaining accurate records in various spreadsheets and applications. Worked closely with coaches and clients to coordinate lesson times, address scheduling changes, and provide information about training programs. Focus on organization, efficiency, and friendly customer service helped create a welcoming environment for both new and returning clients.

Specialized in promoting and selling a unique variety of hot sauces to a diverse customer base. Responsibilities included setting up and organizing the booth, engaging with customers to provide product samples, and educating them on flavor profiles, ingredients, and food pairings. Focused on building connections with customers through attentive service and product knowledge, ensuring they had a memorable experience. Enhanced my skills in sales, customer engagement, and product presentation, and allowed me to contribute to the vibrant, community-focused environment of the farmer's market.