Muhammad Adeel Zafar

Reporting to: VP Broker Relations & Branch Manager Key Achievements: -Develop strategies and business plans to deliver and exceed expected business objectives & results. -Building relationships with clients & brokers and providing them support towards policy placement & after-sales services. -Manage corporate & broker sales while achieving sales targets and KPIs approved by the management. Key Roles: -Drive process of working with sales and preferred broker to generate quality business as per company risk appetite and identify the prospect’s benefit strategy & goals. -Assist with generating new business, identify opportunities and follow up with underwriters for quotations & policies in head office. -Lead all aspects of process of broker providing client sponsored plans & pricing and collaborate with in house collection team to ensure timely collection of premium. -Handle customer needs with reliability and be responsive in providing prompt service. -Provide brokers with creative solutions to their business challenges, and strengthen partnerships. -Manage the entire sales process in line with the sales strategy and in strict adherence to the defined stages of the sales pipeline

Have produced new revenue streams from brokers handled by myself and also service and manage existing revenue streams. Establishing new business relationships within the Insurance industry Coordinate with other departments such as Underwriting, Claims, Operations, IT etc in maintaining efficiency of client and/or broker servicing. Motivate and enhance business relationships with the Brokers in order to maximize business and enhance the reputation of DAT. Consistently provide superior service and high quality up-to-date technical expertise. Introduce new and improved methods of client management and train others on same. Maintain a high level of contacts through other channels of communication other than regular visits such as telephone, email etc. Submission of various reports (Business Development Reports, New Business Reports, Broker Production Budgets, Production analysis etc) in a comprehensive and timely manner. Developing yearly budgets and business strategies along with management to enable the company to achieve its business targets as well as ensure profitable growth for the company. Proactively organize and participate in events and networking opportunities with key partners in order to enhance company image as well as building key business relationships

• Developing close & interpersonal relationship with Brokers in Dubai & Sharjah. • Working in coordination with the Head Office Broker Development Unit. • Dealing with the day to day business inquiries. (Motor & Non-Motor) • Evaluating & Analyzing the Risk & Proposals. • Submitting & negotiating quotations with the Broker, in coordination with the Technical team. • Following up with quotes/payments, submitted to the broker. • Advising client through Brokers on the Risk Improvement & Risk Management. • Be a part of production meeting & developing strategies to increase production. • Key Accounts & Broker Relation Officer at Dar Al Takaful (Takaful House)

Handling day to day policy issuance of major corporate clients, with Fleet size of over 500 vehicles and ensuring that their policies are issued without any errors; Gathering and assessing background information before issuance of policy; Assuring strict compliance of tariff rates & loadings as per the pre-approved quotations. Computing results for appropriate premiums using actuarial information, other statistics and own judgment; Liaising with Broker Relationship Managers, BDO`s, & BDM`s; Negotiating terms with policyholders on behalf of the brokers pertaining to certain conditions in a policy; Ensuring that premiums are competitive and business is booked on a regular basis; Specifying conditions to be imposed on different types of policies; Supervising the policy processors with regard to policy issuance and applying of rates and deductibles/excess;