Maddy -.

We partner with IT, cybersecurity creators and startups to bring structure to their vision and operational workflows, enabling them to focus on building impactful content, fostering meaningful connections, and expanding brand awareness.

I help cybersecurity companies grow their brand presence through strategic content, audience-focused education, and high-engagement media. My work spans video storyboarding, technical writing, and community-building — all designed to simplify complex topics and amplify reach across diverse audiences. Key Achievements: Created 50+ educational assets, including articles, technical tutorials, and full-length video scripts, tailored to cybersecurity beginners, practitioners, and executive stakeholders. Produced multi-part video content series for cybersecurity education brands, handling storyboarding, scripting, visual direction, and instructional flow. Grew community engagement by launching and managing interactive learning spaces, hosting live sessions, and facilitating Q&A events for early-career professionals. Increased partner brand reach and engagement, contributing to measurable growth in video views, content shares, and follower acquisition through targeted content strategies. Skills: Content strategy · Cybersecurity education · Video storyboarding · Technical writing · Brand messaging · Community engagement · Content marketing · Strategic partnerships

Lead cybersecurity operations and client advisory initiatives to enhance security readiness, incident response, and strategic planning across internal teams and external clients. Highlights: • Developed and operationalized cybersecurity policies and IRPs. • Oversaw MS Secure Score alignment and client maturity roadmaps. • Led incident response efforts, tabletop exercises, and AARs. • Advised clients on CIS/NIST alignment and quarterly risk reviews. • Created executive-level cyber content and CISO outreach strategy. • Collaborated cross-functionally with automation, support, and marketing teams.

Led incident response activities and built tailored tabletop exercises to prepare teams for real-world threats Conducted manual threat hunting across endpoints and systems to detect and isolate suspicious behavior Performed vulnerability assessments using Nessus and other tools, prioritizing findings based on business impact Wrote executive-level reports translating technical vulnerabilities into actionable business risks and ROI-focused remediations Administered EDR and monitoring platforms including SentinelOne, CrowdStrike, Huntress, and DataDog Supported compliance initiatives (SOC 2, ISO 27001, HIPAA) by collecting evidence and creating security documentation Hardened systems and applications, recommended security control improvements to reduce overall risk exposure

Delivered Tier 1–2-3 support across Windows, macOS environments; resolved 100+ tickets weekly Administered Microsoft 365, Intune, Entra, JAMF, Addigy, and NinjaRMM for endpoint and user management Managed Active Directory and Okta for provisioning, MFA enforcement, and access control policies Automated patching workflows and software deployment for compliance and operational efficiency Maintained cloud-based infrastructure, backups, and monitoring to support uptime and scalability Authored user guides and internal documentation to support faster onboarding and reduce ticket volume

Creating technology curriculum and delivering lessons to primary and secondary students on a daily basis. Assisting with technological issues or projects, including web design, coding, cybersecurity, and computer needs. Motivating students for success. Creating educational training programs for teachers on various topics.