Maciej Urbanke

• Led the Przelewy24 payment API integration and defined business requirements for KSeF API implementation for enterprise energy clients. • Built a functional prototype for an Energy Balancing Management tool and contributed as a business analyst to R&D projects including energy forecasting and settlement formulas. • Translating complex regulatory and technical requirements into actionable specifications, supporting client implementations across multiple systems.

• Led Open Sessions, helping peers tackle their challenges, solve important tasks, and navigate data analysis and project-related questions. • Co-hosted stand-ups alongside the Senior Team Lead, offering support from a learner’s perspective and answering questions related to studies, challenges, practical aspects, and administrative matters. • Actively engaged on Discord and various channels, assisting peers in finding solutions, overcoming obstacles, and dealing with uncertainty.

• Worked as a consultant, leveraging my 10-year experience in IT sales to help the company set up and optimize sales processes. • Implemented and refined tools to build an integrated environment, maximizing the effectiveness of outbound sales activities. • Focused on reaching prospective clients and establishing strong relationships to grow business. • Onboarded and mentored a new team member to become an independent contributor in the sales process.

• Engaged deeply with clients to understand their objectives and align our strategies to meet their business needs, fostering strong relationships through insightful conversations. • Implemented and managed various sales tools to streamline processes and enhance outbound sales activities. • Onboarded new team members, guiding them in using our tools and aligning their efforts with our customer-centric goals. • Contributed to developing our new company website, collaborating with the team to ensure it resonated with clients from design to final look. • Managed our company’s profile on Clutch, boosting online presence and gathering invaluable client feedback to improve our services continuously.

• Drove sales and acquired new clients, managing the entire sales cycle from market analysis and prospecting to negotiating terms and closing deals. • Built strong relationships with prospective clients through webinars and meetings, effectively executing sales goals. • Managed the company's Clutch profile, gathering valuable client reviews to improve online presence and credibility. • Played a key role in the complete rebranding of the company website, product positioning, and client communication strategy. • Contributed to creating modern digital functionalities in line with market trends, enhancing product appeal and user experience. • Initiated the diversification of the product portfolio into smaller, more manageable modules, broadening clients' reach and simplifying implementation, making our offerings more accessible and appealing.

• Assisted clients in identifying and selecting the most suitable IT hardware to meet their specific operational needs. • Built and maintained strong client relationships, ensuring high levels of clients satisfaction and loyalty. • Provided guidance on IT hardware solutions, aligning offerings with client requirements and industry trends.

• Led sales development for Intra, a SharePoint-based intranet product designed for large companies and corporations, using agile methods like Scrum and a start-up approach to foster continuous improvement. • Collaborated with the team to create a product sales strategy, including client segmentation and developing new lead channels. • Presented Intra to large and enterprise clients during meetings with stakeholders at all levels, from directors to C-level executives. • Gathered and analyzed client feedback to continuously improve the product, ensuring alignment with evolving client needs. • Conducted in-depth market and competitor analyses to stay ahead of industry trends and maintain product relevance. • Provided first-level troubleshooting for basic issues reported by clients or discovered during product operation, enhancing client satisfaction and product reliability. • Actively participated in corporate tenders and purchasing processes, contributing to our solution strategic expansion and sales.

• Fostered and expanded relationships with clients in the pharmaceutical industry, driving clients' loyalty and retention. • Initiated the implementation of new system modules for clients, conducted comprehensive user training, and organized client workshops to ensure smooth transitions and optimal software utilization. • Conducted in-depth market analysis and leveraged insights from hundreds of client conversations to influence the development of new products and features that aligned with market trends and clients' needs. • Monitored project implementation, proactively identifying and reporting potential delays to stakeholders to ensure transparency and timely resolution. • Actively participated as a speaker at numerous industry conferences, presenting innovative solutions and engaging in discussions about audience needs and strategic goals.

Ranked in the top 5% of applicants and was awarded a full scholarship. Throughout the 600+ hour program, I completed 15 projects, reviewed by peers and Senior Team Leads, achieving an average score of 95 points across 29 reviews. Key areas covered: • Databases: Mastered SQL, MySQL, relational databases, and BigQuery. • Data Visualization: Proficient in Google Spreadsheets, Looker Studio, Tableau, and data storytelling. • Analytical Methods: Expertise in data cleaning, cohort and retention analysis, churn prediction, funnel analysis, and customer segmentation (RFM, CLV). • Statistics/Machine Learning: Applied A/B testing, linear, and logistic regression. • Product Analytics: Developed insights to drive data-driven decisions. • Python Programming: Advanced skills in data manipulation and visualization with Pandas, Matplotlib, Seaborn, and Plotly. This program greatly enhanced my ability to tackle complex data challenges and deliver actionable insights.

Two-time scholarship winner: for academic performance and academic and sporting achievement.