Mustaffa Abu-Sedira

Technical Sales for the Gigamon Visibility Solutions portfolio End-to-end ownership of pre-sales cycle: - Technical and executive level presentations and demos - Trial/PoC planning and execution - Solution design and dimensioning - Influencing and responding to RFIs/RFPs and defending bids Acting as trusted technical advisor for customers and partners Development of design blueprints, documentation, and presentation templates used throughout the team Partner and new-hire enablement, training, and ongoing support

Technical Sales/Pre-sales for the Sandvine Deep Packet Inspection (DPI) solution, with responsibilities including: - Product presentations to new and existing customers - Live demonstrations of product capabilities and features - Trial and IoT planning and execution - Responding to RFIs/RFPs on technical and financial level - Solution design and dimensioning

Delivering, operating and optimizing the state-wide 4G smart meter network of Victoria’s largest energy provider, SP AusNet, with key responsibilities including: - Installation, integration and acceptance testing of complete 4G WiMAX solution covering 550K smart meters - Ongoing E2E optimization to meet KPIs as per regulator guidelines - Design, implementation and documentation of Disaster Recovery Solution - Troubleshooting and resolving major faults/outages and recommending mitigation plans - Maintaining pre- and post-production lab for release testing and problem re-creation - Regular reporting to NewNet and SP AusNet senior management - On-site Level 3 Vendor Support - Training and knowledge transfer to Operations Team to perform support tasks independently

- Responsible for developing E2E 4G networking solutions for new business opportunities based on market segment requirements. - Solution Consultant for pre- and post sales teams ensuring customer requirements and demands are met within project budgets and timelines.

Continued with similar role as E2E Design Authority in Motorola after NSN acquisition of Motorola Networks Division

Responsible for technically leading the design and delivery of Motorola's Commercial End-to-End 4G solutions Leading the Design Phase - Pre-sales consultancy - Leading technical requirements gathering phase - Researching and discussing of requirements with internal and 3rd party vendors to overcome design challenges - Developing overall High Level Design (HLD) documentation - Verification of HLD in a dedicated lab environment - Creating the Low Level Design Documentation - Coordinating with other involved entities to deliver complete E2E design Leading the Deployment Phase - Planning and leading overall deployment activities of project - Active involvement in the component installation, configuration and integration where applicable - Act as the customer point of contact for all technical related issues - Training for customer teams in preparation for handover - Developing Method of Procedures (MoPs) for installation engineers to standardize and audit deployment process Acceptance Testing Design and Execution - Acceptance testing design and documentation to demonstrate ability of solution to meet contract KPIs - In field ATP execution and sign-off with customer technical teams Project Handover to Customer Support/Operations - Handing over E2E solution to operations - Planning and executing existing network upgrades, migrations and expansion

Responsible for field deployment of End-to-End Motorola 4G solutions in the EMEA and LAM regions •Installation, configuration and integration of different networking elements including: ASN-GW, WiMAX Access Points, Routers and Switches, EMS/NMS integration, CSN Servers (RADIUS, DHCP, DNS, FTP, NTP, etc..) on Unix/Linux/Windows platforms •Providing solutions and workarounds to unforeseen technical challenges that appear during deployment phase •Interacting with Motorola and third party vendors support teams to identify, analyze and solve product issues •Responsible for technical preparation of new engineers in the team for project engagements

•Responsible for installation of Equant services for new sites of US based customers •Updating tracking tools and databases -monitored by customers and SDMs- throughout the installation progress until service is handed over to support teams •Conduct training sessions containing technical information specific to North America region

•Level 2 support of Equant’s access layer data communication services •Correctly classifying backbone layer issues and directing cases to suitable Expert Level Support Team

Developed software for an internet gateway/firewall providing seamless time-limited Internet access to its subscribers

- Total grade: very good (80%) - Graduation project: Design and Implementation of an Intrusion Detection System (IDS). Grade: excellent