Ma. Philline Mercado
Credit and Collections Analyst @ Netflix
About
Experienced Customer Service Specialist with a demonstrated history of working in the insurance industry. Skilled in Billing Process, Skip Tracing, Account Reconciliation, Email Management, and Contact Centers. Strong support professional with a Bachelor's degree focused in Hotel, Motel, and Restaurant Management from Technological University of the Philippines.
Philippines
Metro Manila
Information Technology & Services
Microsoft Excel, Contact Centers, Billing Process, Account Reconciliation, Microsoft Office, Team Leadership, Accountability, Skip Tracing, Email Management, Credit Management, Debt Collection
Experience
Credit and Collections Analyst
Netflix
Philippines
Collections Specialist
Genesys
National Capital Region, Philippines
Portfolio Collections Analyst
Thomson Reuters
Customer Service Professional
Manulife Philippines
National Capital Region, Philippines
Collections Junior Team Lead
Accenture
National Capital Region, Philippines
Collections Analyst
Accenture
National Capital Region, Philippines
Education
Technological University of the Philippines
Hotel, Motel, and Restaurant Management
Ma. Philline Mercado's Contact Information
Phone
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