ma man

* Maintained daily communication with other operational team and Sales Associates for smooth operation of the store. * Ensured service, merchandising, and operational standards are met through company defined practices and processes. * Educated, trained and provided feedback to Associates on increasing sales through service standards, product knowledge, store presentation, and replenishment. * Led the overall store earnings by driving top line sales while managing controllable contributions. * Resolved customer inquiries and customer service issues. * Responsible for cash handling, balancing and deposits. * Supported store openings, closings and floor-sets as needed.

* Greeted customers and kept them informed on new products and store discounts or promotions. * Responsible for knowing store products, answering customer's queries and recommending solutions. * Maintaining the condition of assigned section in the store in fast paced environment. * Responsible for cash handling and attended customer calls for product queries.

* Attended calls, e-mails and mails, organized and managed files. * Prepared payrolls, invoices, and maintained accounting ledgers. * Prepared employees agreements and client contracts, assisted manager with planning and scheduling meetings. * Maintained and prepared inventory, organized and maintained files and folders.

* Organizing and maintaining documents and files. * Photocopying and scanning documents. * Data entry of teaching workshops. * Managed confidential documents and financial statements of applicants and teachers.