
M. Izzuddin Hazim Rosni
Client Relationship Manager @ XM
Malaysia
WP. Kuala Lumpur
Public Relations & Communications
Customer Relationship Management (CRM), Sales Presentations, Financial Analysis, Negotiation, Operations Management, Record Keeping, Customer Service Management, Cash Flow, Communication, Market Research, Financial Reporting, External Audits, Software as a Service (SaaS), Accounting, Account Management
Experience

Client Relationship Manager
Malaysia
• Managing and growing a portfolio of clients via email and phone calls. • Handling new client leads on a daily basis. • Promoting available products and services to clients. • Actively following up on queries and providing feedback to customers in a timely manner. • Informing clients of any new products and promotions that the company is offering. • Updating clients on financial market news and trading ideas. • Maintain awareness of macroeconomic trends, sector performance, and geopolitical events in order to provide informed insights and make sound trading decisions on behalf of clients. • Developing and maintaining excellent relationships with prospective and existing clients. • Contributing to team effort by achieving targeted results.

Relationship Manager (CFS)
Malaysia
• Identifying and attracting new clients to expand the customer base. • Analyzing client requirements and proposing suitable products or services. • Responsible for clients financial needs, resolving issues and ensuring satisfaction to enhance a long-term relationship. • Addressing client issues promptly and finding solutions to enhance satisfaction. • Identifying opportunities for business growth and stay updated on industry trends and competitors to provide valuable insights to clients. • Coordinating with internal teams such as sales, marketing, and operations to meet client expectations. • Build and maintain close business relationship with the High Net Worth (HNW) customers in providing value added investment.

Audit Associate
Malaysia
• Develop an understanding of the clients' business for auditing purposes. • Perform test of control, audit testing and preparation of audit working papers according to the accounting standards and regulatory. • Identify and recognize audit risks and communicate the issues with team and clients. • Manage clients from different industry and different states in Malaysia.

Audit Intern
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
• Assist the engagement teams to perform variety of assurance and testing work for a portfolio of diversified clients in industries. • Communicate with audit engagement clients for all audit related adjustments, queries and issues.
M. Izzuddin Hazim Rosni's Contact Information
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