Muhammad Imran

𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗮𝗻𝗱 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲: • Spearheaded a team of 10 logistics professionals to achieve a 15% reduction in delivery times and improve delivery accuracy. 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴 𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: • Strategically planned and managed logistics, warehouse, transportation, and customer service, resulting in a 20% increase in customer satisfaction. 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁: • Led the implementation of a new warehouse management system, leading to a 10% improvement in inventory turnover. • Identified bottlenecks in the supply chain and implemented corrective actions, leading to a 2-day reduction in average delivery lead time. 𝗖𝗼𝘀𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: • Leveraged negotiation skills to secure a 5% reduction in shipping costs with key suppliers. 𝗥𝗶𝘀𝗸 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: • Developed & implemented a proactive risk management plan to mitigate potential disruptions and ensure on-time deliveries during peak season. 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 & 𝗦𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗶𝗹𝗶𝘁𝘆: • Ensured adherence to all relevant safety regulations and industry standards within the logistics operations. • Implemented sustainable practices throughout the supply chain, such as optimizing packaging and reducing carbon footprint.

𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: • Led a team at the branch level, overseeing day-to-day operations, customer service, cargo handling, transportation, and logistics for major shipping lines, airlines, and brokers. • Successfully managed a complex, high-profile event (e.g., WWE in Jeddah) through effective teamwork and logistical planning. • Implemented efficient operational processes to ensure smooth execution of all logistics activities. 𝗦𝗮𝗹𝗲𝘀 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: • Achieved and exceeded sales targets for the company's products and services. • Developed a strong customer base through effective relationship management and account expansion strategies. • Proactively addressed customer inquiries and complaints, ensuring timely and efficient resolutions. 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 & 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴: • Analyzed market trends and competitor activity to identify new business opportunities. • Developed and implemented data-driven sales strategies to maximize sales growth. • Motivated and coached a team of sales personnel, setting clear targets and monitoring performance to achieve success. 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 & 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴: • Maintained clear communication with internal stakeholders (e.g., senior management) by providing insightful reports on sales performance, financial results, and operational efficiency. • Demonstrated a strong understanding of financial metrics, budgets, and cost-control measures.

Promoted to Branch Manager

As a Segment Manager based in Jeddah. In my current role, I am overall responsible for the Sales and Market development of flavor business in the Middle East region, having a sales team. The company is operating as a 50:50 joint venture between BMF (a Saudi based group ) and VMF ( 6th largest French Flavor company globally ), having a flavor manufacturing facility based in Saudi Arabia. This JV is operating as an operational, production & sales support for the customers in the region. • Undertaking Strategic Business planning, and involved with budgeting, pricing and production planning activities • Managing a sales team of Segment Representatives based in Saudi & Jordan. • Having direct sales responsibility of managing Key Corporate Accounts in the region. • Liaising with Innovation team in France to support the customers in the region

• Increased revenues by proactively maintaining relationships with existing export customers and developing additional business by identifying and creating new opportunities within established channels. • Was assigned to the South Asia Region, covering Pakistan, India, Bangladesh, Sri Lanka, and Nepal. • Developed a strong understanding of each region's requirements. • Communicated inquiries promptly to ensure the company was the first to secure tonnage from producers. • Maintained a database of customers and their requirements to aid in developing annual budgets. • Increased sales to existing and new licensees by introducing new products and converting rival product sales. • Promoted brand awareness in line with corporate and marketing strategies. • Developed relationships with accounts to ensure positive results. • Conducted visits to assigned regions in a cost-effective and efficient manner with clear objectives. • Maintained good housekeeping and database management. • Worked as part of the export team and led the assigned region. • Carried out necessary tasks to assist in the successful growth of the group. • Set appropriate targets to drive business development activity. • Developed a detailed action plan for the execution of new strategies. • Prepared a detailed business development plan yearly for the assigned region. • Secured sufficient financial resources for future development or expansion. • Developed a situation analysis for the South Asia region, including strengths, weaknesses, opportunities, and threats, to assist in the development of a strategic plan for the future of the business. • Was responsible for running the business day-to-day as a Regional Sales Manager, holding the business together, and leading changes to ensure future success.