lyss myers

* Initial point of contact for clinic patients, completing file documentation of diagnostic and treatment history from onset to discharge for the physician. * Record patient vital signs, diagnostic information, medical history for the physician's use in the examination and treatment, assists in x-ray procedures with patients. * Managing waiting room flow to ensure efficient appointment timing and patient care needs. * Maintains scheduling, patient billing and coding needs, verifying and assisting with extended health insurance correspondence and communication. * Keep exam rooms clean , stocked and presentable, doing routine spot checks throughout the day and end of shift.

* Managed my own company * Made monthly sales calls * Organized in-home, online, and catalog parties * Participated in vendor shows for marketing/advertisement opportunities * Leveraged social media websites such as Facebook to promote product * Completed purchase orders and customer invoices

* Resolved customer service issues in a clear, courteous and straightforward manner in a fast-paced call centre setting. * Identified and solved technical issues with a variety of diagnostic tools, including de-escalation of negative customer interactions. * Accurate documentation of customer discussions to ensure accurate history of claim communication for resolution of concerns.

* Communicated with vendors regarding back order availability, future inventory and special orders. * Recommended, selected and helped locate and obtain out-of-stock product based on customers * requests. * Answered product questions with up-to-date knowledge of sales and product promotions. * Routinely answered customer questions regarding merchandise and pricing

* Provision of direct executive assistance to CEO, President, Vice President, Controller and Regional Managers on daily basis including preparation and distribution of company wide memos, daily, weekly and monthly reports. * Responsible for overseeing coordination and resolution of utility accounts for over 70 sites nation wide. * Maintain Business licensing requirements for current and new site expansions. * Initial point of access for managing service and maintenance correspondence for all sites, including renovations or expansion of new stores for the executive management team. * Assisting with administration of insurance benefits * Providing troubleshooting and technical support for Office Equipment as well as for the POS system at Store Level.