Lysnandie Jacques

Area Franchise Lead for Minnesota, Iowa, North Dakota and South Dakota, committed to the market transformation, profitability, and improvement of the Guest experience of the franchise system.

Designed robust training curriculum to strengthen both hard and soft skills required to drive results. Facilitated training for over 400 General Managers and Area Leaders in North America. Acquired Facilitation Skills certificate through the Association of Training & Development.

Served as the primary Business Consultant Manager for six Burger King Franchisees collectively owning over 200+ locations in the Greater Houston Area.

Conducted training sessions on Burger King Corporate Standards Focused on improving overall profitability of 65 Franchise Restaurants Implemented key operations improvement initiatives to improve Operation Standards

Recruited to twelve month intensive hands-on rotational program with a primary focus on understanding the intricate details of operating a Burger King Restaurant. Developed necessary management skills to motivate and coach 15-35 employees while managing profit and loss to deliver positive gross profits. Maintain profitable shifts by accounting for inventory, requiring proper order taking protocol, reducing waste and delivering fast, fresh food and friendly customer experiences.

Produced immigration letters for members Maintained and managed files on members' accounts Assisted with completion and transmission of subpoenas Successfully completed conversion of 10,000 documents to new FastDocs system Provided training in person and over the phone to employees to assist in member research