Lynette Ann Felton
Hardware & Software Tester—Senior Technical Writer
About
Sole Senior-level Technical Writer with a demonstrated history of writing technical documents, quick-start guides, and user guides for the Computer Networking Industry. I am an expert in writing for routing/switching products, serial server products, and CLI (Command-Line Interface) reference guides. Researching and gathering information from technical SMEs, I compose high-quality user guides. I also create hardware/software test plans, provide QA testing for both hardware and software, do UI design, and enter non-conformance into the master database to be tracked.
Canada
Markham
Computer Software
Project Management, Testing, Telecommunications, Visio, Management, Structured Authoring, Technical Communication, FrameMaker, Release Notes, SnagIt, Editing, Writing, Reference Manuals, Technical Writing, Online Help Development, Single Sourcing, Technical Documentation, User Documentation, Online Help, White Papers
Experience
Hardware & Software Tester—Senior Technical Writer
Perle Systems Ltd
Markham, Ontario, Canada
Hardware and Software (Communication products) Senior Technical Writer
Education
Simon Fraser University
Plain Language
Simon Fraser University
Simon Fraser University
Editing
Seneca Polytechnic
Photoshop, InDesign, Illustrator
Humber College
Graduated 2011 with honours
Lynette Ann Felton's Contact Information
Phone
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