NOR HASLINDA ARSHAD

1. Designing, preparing, and delivering training sessions for staff, clients, or new hires. 2. Assisting in developing training materials, slides, and learning modules. 3. Evaluating training effectiveness through feedback, quizzes, and performance monitoring. 4. Supporting senior trainers in facilitating workshops and coaching sessions. 5. Maintaining training records and reports for management review. 6. Identifying learning gaps and proposing improvement plans. 7. Conducting market research to identify new business opportunities. 8. Supporting sales activities including follow-ups, negotiations, and closing deals. 9. Collaborating with marketing to develop promotional strategies and campaigns.

1. Supported manufacturing operations by analyzing BOM structures, identifying Make/Buy parts, and ensuring accuracy for Level 0 and Level 1 items. 2. Coordinated with material planners by providing updated routing, procurement types, and change notifications, streamlining production flow. 3. Utilized tools such as OMAT, Part Tracker, and PDV to manage engineering changes and track new or modified parts. 4. Prepared weekly KPI reports and assisted in resolving data discrepancies to support process improvement initiatives.

1. Supervised daily operations, staff scheduling, and overall store management to ensure smooth workflow. 2. Achieved a milestone of selling over 2,000 pieces of kunafa in a single day, demonstrating effective team coordination, sales strategy, and operational efficiency. 3. Trained new team members on SOPs, customer service, and product handling. Managed stock levels, supplier coordination, and inventory tracking to avoid shortages. 4. Assisted in sales reporting and supported marketing efforts including social media promotions and event planning while implementing strategies to increase daily revenue.

1. Spearheaded the development and formulation of innovative skincare and makeup products, ensuring quality and market competitiveness. 2. Conducted in-depth research and performed comprehensive stability testing and quality control to drive innovation, enhance product formulations, and ensure safety, efficacy, and consistency for improved consumer satisfaction. 3. Collaborated with cross-functional teams to streamline processes and successfully launch new products to market. 4. Maintained meticulous documentation of formulation processes and detailed records to ensure regulatory compliance and facilitate continuous improvement.

Project: Effect of Microcrystalline Cellulose (MCC) Extract from Siliconized Glassine Liner Waste Paper on the Hydration of Ordinary Portland Cement