Lyall Megaw

Managing all operational aspects of the largest site in the Ritchie Bros ecosystem worldwide. This site processes over 60,000 assets annually over 6 sales. Being organized, process focused, efficient and effectively managing the P&L to maximize our profitability. Collaborate with our sales team to ensure a first class customer experience for both buyers and sellers. Also provide operational oversight for our locations in Grande Prairie and Chilliwack.

Responsible for the start up of the business in Canada after operating successfully in the United States for the past 15 years. The first year was focused on start up of the business including establishing a new sales team, operational processes and marketing strategies. Creating a large database of leads from known sources, industry contacts and networking within an established CRM system. Establishing targeted marketing plans including a blend of email, social media and direct sales activity to increase awareness and establish the business.

Developed, led and executed a three point strategy to transform the 45 branch Canadian Region to a customer centric, growth focused and results driven organization. Diversified and broadened the customer base, created a results focused market segmented sales team, added high profit value added products and services and improved our branch network. Drove an operational transformation that improved employee productivity and process efficiency, improving asset utilization and reducing costs. Created a "Best in Class" Safety Culture to ensure the well being of the employees and exceed our customers expectations.

Spearheaded the integration of 3 separate companies across Canada into a single Industry leader in Power Generation, On Highway Truck service and Industrial engine markets. Designed, built and maintained remote natural gas and diesel powered electrical generating solutions for a wide variety of industries. Created innovative product support and maintenance programs supporting industrial drive products in the upstream oil and gas industries.

Executed an effective restructure of my 350 employee $400M region designed to gel the team, focus on the customer needs and elevate the business. Drove improved financial performance metrics and increased market share to 65%, while improving processes and efficiencies in both sales and service operations. Over 11 years, I had the opportunity to take on a diverse number of roles across the dealership. From Finance, Used Equipment, Inventory Management, end to end Business Development of the compact equipment line to eventually managing all aspects of the business in the Southern Alberta Region. Acquired a broad perspective of dealership operations, developed strategies and built teams to execute at the highest level in each functional level. Focus was always on providing an exceptional customer experience, raising the bar versus the competition and driving improved results in market share and overall financial health of the region.

Transitioned to Ford Motor Co. to take on responsibility for direct fleet sales in Western Canada.

11 years at Ford took me through a number of diverse roles starting out in Collections and Customer Service and finishing in Branch Operations Management. My Career progressed through the entire organization taking on roles in Dealer Sales, Wholesale Finance, Dealer Credit, Commercial Truck Finance and eventually Branch Operations Manager. Was able to learn the business from the ground up, understood intimately all aspects of finance operations within the company and within the dealership network. Built the foundation for my entire career and set about early on the importance of solid leadership, team collaboration and good communication.

Executive Management Program