Alexandra W.
Client Advisor @ Burberry
United Kingdom
London
Higher Education
Marketing Support, Upselling, Customer Retention, HubSpot, Operations Management, PMO Services, Project Management, Web Design, Social Media, Data sort, Project Sales, Business-to-Business (B2B), Tech sales, Startups, Analytic Problem Solving, Customer Relationship Management (CRM), Account Management, Client Relations, Business, Business Development
Experience

Marketing Coordinator
World Classical Music LTD
London Area, United Kingdom
• Managed over 10 integrated competition projects, engaging 2,000+ participants. • Utilized Miro and Google Sheets for project planning, task assignment, and KPI monitoring. • Conducted market analysis to enhance campaign strategies, resulting in a 400-700% revenue boost. • Developed a comprehensive participant database, streamlining data management and reporting processes.

Marketing and design assistant
London Area, United Kingdom
Adaptability: Designed over 1000 marketing materials, including banners, window stickers, vouchers, and posters under tight deadlines, to support promotional activities, leading to a 25% boost in store participation. Multitasking ability: Provided critical design support, creating banners, stickers, and vouchers for promotional events, resulting in a 20% increase in sales. Account Management: Increased Instagram and TikTok followers by 300+ through targeted marketing strategies, publishing 3-4 posts weekly.

Fragrance Consultant
London Area, United Kingdom
Sales and Customer Service Skills: Delivered expert product recommendations and tailored service, resulting in £100,000+ in sales and over 500 perfumes sold. Luxury product knowledge & Storytelling: Deliver product knowledge and emotional storytelling to connect clients with brand heritage, driving a 40% increase in repeat sales. Merchandising skills: Created seasonally themed product displays, aligning with brand identity and boosting walk-in conversion. Mandarin language skill: Served Mandarin-speaking clients, securing multiple transactions over £3,000. Store maintenance: Maintained showroom aesthetics and adhered to high cleanliness and hygiene standards. Promotional Event Support: Supported promotional events including “The Dandy” launch, driving engagement and footfall. Hitting Targets: Consistently exceeded individual and team sales targets, contributing to overall store performance and client retention.

Business Development Manager
London Area, United Kingdom
Though my time at Groupme ltd was short, the experience I gained was invaluable. One significant aspect of my role involved the intensive practice of B2B sales, a task that demanded not only persistence but also a meticulous approach. On a daily basis, I found myself visiting 20 restaurants, an activity that instilled in me a high level of discipline and unwavering resilience. This demanding routine became a masterclass in the art of effective communication, as I learned to navigate diverse client needs and expectations. Throughout this experience, I successfully invited 45 offline stores to join the BuyMeego startup APP and arranged 30 crucial business meetings, which underscored my ability to not only adapt to challenging objectives but to excel under pressure. Looking back, my time at Groupme LTD wasn't just a job. It was a crash course in growing up professionally. It taught me how to talk the talk in IT sales, but more importantly, it toughened me up and showed me how to hustle in the business world.

Volunteer
London
Art knowledge and research: Developed exhibition proposals, conducted background research, and crafted texts for display signage and catalogues. Art Digitization: Utilized advanced scanning techniques for Japanese woodprints, ensuring authenticity and quality throughout the digitization process. Invoicing: Prepared pre and post-sale documents, managed online orders, and coordinated shipping logistics. International Shipments: Liaised with couriers, managed incoming and outgoing shipments, and expertly packaged postcards and art prints. Social Media: Authored Instagram posts for gallery promotion.

Assistant Curator
Beijing, China
Organization: Sorted artists' files, facilitated artwork purchases, and organized gallery activities. Art Installation: Hung artwork within the gallery, priced items for sale, and ensured professional care of artworks. Fundraising: Collaborated with Beijing Gratitude Charity Foundation for an art sale program during the epidemic period. Design: Created brochures and posters using Adobe Suite. Market Research: Conducted extensive market research. Managed the art center's online presence, overseeing social media campaigns, content creation, and email marketing, resulting in a 30% boost in online engagement.
Alexandra W.'s Contact Information
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