Lulama Leke

Supply chain/Order Fulfillment Inbound Clerk @ Mr D

Country

South Africa

City

City of Cape Town

Industry

Telecommunications

Skill

Business skills,communication skills,marketing skill, Microsoft Office

Experience

Supply chain/Order Fulfillment Inbound Clerk

Mr D

2015-6 - Present · 11 yrs 4 mos

Cape Town Area, South Africa

Responsibilities Supporting the department across all required administrative and co-ordinative functions and duties in line with SOPs, policies, & procedures. Supporting the customer service & buying teams in resolving: Customer order queries; Complaints and associated resolution, including route cause analysis; Delivery/Collection issues & queries. Ensuring returns are collected in time, according to expectations, and that they are proactively updated and communicated to on the status.. Management of all assigned Inbound queries

Administrator/ FNB account

Mr D

2014-8 - Present · 12 yrs 2 mos

I manage the delivery instructions from FNB and do the reports. I solve customer's queries I assist agent with their queries. I solve 3rd party queries

Consultant/Customer care agent

Mr D

2013-6 - Present · 13 yrs 4 mos

Cape Town

Supply Chain Coordinator

takealot.com

2015-6 - Present · 11 yrs 4 mos

Consultant

Premier Advantage Card

2011-7 - 2013 · 1 yr

Customer care/Arranged Debit Orders

Business Course & Volunteer

The Clothing Bank

2010 - 2011 · 1 yr

Mowbrary

Attended a business class. Entrepreneur - I was selling Woolworth clothes. The business was part of my practicals. I was helping in the clothing ware house.