Luke Ton

- Manage and develop key customers in Northern Vietnam - Provide technical solutions, drive sales growth, and expand market presence - Build long-term relationships with OEMs and Key Accounts

Aftermarket Service Consultant — Compressor Technique Service Division 09/2023 - 04/2026 Responsible for developing aftermarket service business and technical solutions for industrial air compressor systems across Northern Vietnam. Key Responsibilities Provided technical consultation and service solutions for industrial clients operating compressed air systems. Developed long-term maintenance programs and full-service contracts to optimize equipment reliability. Managed key accounts and built strong relationships with major manufacturing groups. Coordinated with technical teams to deliver maintenance, repair, and reliability improvement solutions. Key Achievements 2xBest Seller — CTS Division, generating VND 40B annual service revenue through strategic aftermarket service development and key account management. Delivered 25% YOY growth in service revenue by expanding long-term maintenance contracts and value-added service solutions. Expanded 1:1 machine service coverage to 40% and reduced lost-boy (red service) rate below 30% through proactive maintenance engagement and customer retention strategies. Key Customers Hoa Phat Group, Texhong, VinFast, LG Electronics, Hyundai Kefico, Pacific Crystal, HYKD, Thermal Power Plants,...

Sales Engineer — Industrial Automation Solutions 05/2022 - 08/2023 Provided automation solutions for manufacturing plants including assembly automation, robotic systems, and smart factory solutions. Key Responsibilities • Consulted and proposed automation solutions including robotics, cobots, packaging systems, and intralogistics. • Worked closely with engineering teams to design customized manufacturing solutions. • Developed relationships with key manufacturing customers. Key Customers VinFast, Samsung, Orion, Huu Nghi Food, MDLZ, Nestle, Pepsico, Canon, Unilever, URC,...

Technical Sales Engineer 12/2019 - 05/2022 Delivered measurement and monitoring solutions for environmental and industrial facilities. Key Responsibilities • Developed technical solutions for continuous monitoring and measurement systems. • Managed sales pipeline, customer relationships, and tender processes. • Coordinated with engineering teams to deliver turnkey monitoring solutions. • Managed project execution including contract negotiation, delivery schedule, and payment collection. Key Achievements • Best Sales Award — 2022 • Rising Star Award — 2021 Key Customers Provincial Departments of Natural Resources & Environment, Thermal Power Plants, Cement Plants, Mining & Metallurgy Facilities, TKV, PVN, EVN, AES, Doosan, Hyundai EC, ...