luke heffernan

luke heffernan

customer service officer

About

I am a highly motivated and determined business graduate that hates to leave a job unfinished. I am passionate about my career and am very eager to further my opportunities and experiences.

Country

australia

City

adelaide

Industry

information technology and services

Skill

customer service, leadership, teamwork, desktop computers, report writing, cash handling, microsoft office

Experience

mcbi - it is all about people

marketing officer

mcbi - it is all about people

2019-3 - Present · 7 yrs 7 mos

After successfully completing my internship with MCBI early in 2019, I was very grateful to be able come back on board as a Marketing Officer and assisting in Event Management. I believe that this industry experience paired with the professional working environment within MCBI will help me to achieve my goals and ambitions within this industry. In this role I worked with MCBI's digital and social media marketing efforts as well as upkeep of the company website. During this role I also assisted with both the events team and the Strategy & Systems team as a point of contact for clients.

mcbi - it is all about people

marketing intern

mcbi - it is all about people

2019-1 - 2019-3 · 3 mos

As part of my Bachelor of Business (Marketing), I completed an internship with MCBI through Flinders University. This role covered various various digital marketing aspects, as well as assisting the event staff to run MCBI events.

ikea group

logistics

ikea group

2018-2 - 2019-3 · 1 yr 2 mos

I was fortunate enough to be offered a permanent position with the IKEA group in early 2018 in a Logistics role. In this role I worked as a 'Goods-flow out coworker', which saw me play a key role in order picking and operating of machinery (forklift and order-picking reach truck) and organisation of outbound deliveries.

ikea group

customer relations

ikea group

2017-11 - 2018-2 · 4 mos

Beginning with the IKEA Group over the Christmas of 2017, I worked in various Customer Relations roles, spending most of this time in after-sales.

calming blankets

customer service officer

calming blankets

jungal

jungal officer

jungal

2019-9 - Present · 7 yrs 1 mo

I act as the first point of contact for Gigsters within The Jungal community, helping with customer service and resolution of issues. In this role I am also heavily involved in the interviewing and on-boarding of highly skilled individuals.

Education

flinders university

flinders university

business marketing

2015-1 - 2019-1 · 4 yrs 1 mo

luke heffernan's Contact Information

Email

******@***.com

Phone

(**) *** ****

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