Luke Bennett

• Owner of software readiness, fleet data management, and issue resolution for six electric vehicle programs; supplier liaison to align late engineering adjustments and costs with program requirements • Led global triage teams to overhaul Cadillac Lyriq software robustness by integrating stakeholder and customer feedback, reducing warranty claims by 73%, tripling customer satisfaction ratings, and driving a 441% sales increase from 2023 to 2024 • Created company-wide data collection dashboards (Power BI, SharePoint, Grafana) for cloud-based metric, defect, and log distribution, accelerating availability to software teams and speeding software issue diagnosis • Drove UX/HMI design team to address data-driven customer desires through proof of concept, securing leadership buy-in for increased investment in infotainment customization and unlocking new digital revenue opportunities • Optimized traditional deployment processes by eliminating inefficiencies and standardizing rollout of customer-facing software updates, shortening time-to-market for critical patches by 35% • Spearheaded planning and rollout of features such as Vehicle-to-Home (V2H) charging and mobile application capabilities to test fleets, accelerating customer access and reducing EV grid demand • Direct development and warranty teams to resolve data-driven customer complaints from social media and forums, closing the loop on software quality control from conception to customer

(Rotation 4/4 of GM Product Development Rotational Program) • Spear-headed collaboration between two global vehicle manufacturers to diagnose and solve pertinent program engineering issues, facilitating communication and boosting team comradery • Directed multidisciplinary work team with multiple engineering decisions in the event of quality, BOM, and build issues • Developed a prioritization framework for critical vehicle testing, ensuring early prototype usability through effective reallocation of priorities

(Rotation 3/4 of GM Product Development Rotational Program) • Assumed full responsibility of multiple safety critical electrical harnesses on two upcoming vehicle programs • Management/initiation of harness investigations, changes, fixes, reworks, etc. during prototype vehicle development phases • Integrated supplier resources into separate Scrums and defined new agile processes, resulting in completion of 15% more engineering adjustments month-to-month • Handled material shortages & reworks to implement containment to enable harness delivery for upcoming deadlines

(Rotation 2/4 of GM Product Development Rotational Program) • Lead integration of next-gen electronic power steering system into an existing model, validating usage and feasibility for future programs - Power & CAN signal wire routing from new system to appropriate vehicle modules/controls - Integration of CAN translation module for conversion of original vehicle control signals to updated protocols - Installation & verification of proper safety systems/standards – adequate power fusing and wiring, signal integrity, secure module mounting, protection against wire degradation, etc. - Supervision & support of final electrical build event and validation of the finished system’s functionality

(Rotation 1/4 of GM Product Development Rotational Program) • Lead of DFSS project validating ability to capture problematic & inefficient charging signals in the field and replicate them in-lab, laying the foundation for rapid resolution of EV charging issues • Tested, requested, and implemented electronic actuator change in charge port door electronics, improving component performance and reliability • Performed Modal Mechanical Analysis on prototype vehicles throughout the build process utilizing Siemens Simcenter/LMS software

• Investigation, implementation, and fine-tuning of testing equipment to analyze electromagnetic properties of steel samples • Eliminated unwanted electrical measurement bias from testing cabinets for improved accuracy, repeatability, and reproducibility • Initiated concept investigation & design of feedback circuit prototype for enhanced signal integrity of research equipment outputs • Analyzed power electronic components such as transformer and alternator laminations for performance and attribute verification • Developed mathematical core-loss models for various types of steel for improved predictability & referencing

• Project leader of the driver circuit & motherboard design for a high-power 3D heating module: - Gathered options for integrated circuits, electrical components, and power sources; performed cost and functional analysis on each element, created detailed & economically viable plan of concept for the module, and presented findings to team - Verified functionality of proposed heating module emulator through benchmark & stress lab testing - Designed electrical schematic for driver circuits and entire motherboard using Cadence software; acquired supervisor approval - Oversaw layout of the final printed circuit assembly; gave constant feedback and optimized for our desired performance - Achieved approval from HP management for the continued development of my prototype

• Analyzed and revised electrical cabinets and utilities operating plant weld robots, resulting in life-cycle savings of $200,000 in electricity and maintenance costs • Implemented improved Lot Tracking PLC program into Inner Frame weld cell, decreasing station downtime by 5% and improving data transfer speed and reliability • Designed electrical prototype for a “Jig Testing” device; ensures proper operation and heightens safety of robotic loading jigs • Replaced obsolete HMIs (Human Machine Interfaces) and industrial PCs saving approximately $1500 per unit • Completed other tasks involving a VIN# vision system, safety and step circuits, robotics, and alarm programming

• Improved design diagrams & instructions for automotive electrical systems such as a simple electric motor and alternator for improved clarity - Managed & directed Heavy Machinery and Automotive Technician students in the assembly of these systems • Redesigned the front chassis of a simple buggy for upgraded maneuverability, suspension, and durability, constructed a 1/10 scale prototype of the finished model, and presented project and all designs in Spanish to staff and students

• Washing/prepping new cars received, delivering new vehicles with a smile and thorough vehicle introduction • Minor automotive maintenance, occasional odd jobs around the dealership • Prospecting new customers, formatting & fine-tuning sales spreadsheets, calling current customers for recalls/appointments