Luke Hooper
System Integrator & Electrical Apprentice @ Tower Automation Pty Ltd
About
I am a curious and self-motivated Software Developer seeking to expand my knowledge and skills in a collaborative and exciting environment. I am passionate about using technology to innovate and create technologies that deliver software solutions to business problems.
Australia
Greater Sydney Area
Computer Software
Business Strategy, Operations, Data Modeling, Data Quality, Solution Implementation, Cypress.io, Cypress, Commercial Awareness, User Interface Design, Code Review, Shopify, E-Commerce, UI Testing, Reservations, Negotiation, Business Documentation, Skilled Multi-tasker, Reporting & Analysis, Office Administration, IT Operations
Experience
System Integrator & Electrical Apprentice
Tower Automation Pty Ltd
Software Engineer
Self Employed
Sydney, New South Wales, Australia
System Integrator & Electrical Apprentice
Amped Automation Pty Ltd
Sydney, New South Wales, Australia
Junior Software Developer
Canopus Networks
Sydney, New South Wales, Australia
Implemented async reporting tooling for business-critical customer data. Enabling the quick sharing of key information about a network's traffic, aside from our dashboard. Profiled web packet captures (PCAPs) to design fingerprinting profiles for various online services and entertainment providers via Deep Packet Inspection (DPI). This was used to expand the functionality of the core Canopus platforms in furthering network detection coverage. Implemented features and fixes for Canopus’ historical and live dashboards responding to our client’s wants and needs. Upgrading parts of the systems simultaneously to move away from outdated legacy React practices. Conducted and presented preliminary research on the LTE Network Architecture to our tech team, highlighting the data transmission and flow in mobile networks. Developed web scraping bots with Selenium to create traffic on service and entertainment providers, capturing Server Name Indicators (SNIs) in logs. These were used as a part of further traffic fingerprinting profiles.
Software Engineer Intern
EY Studio+
Sydney, New South Wales, Australia
Collaborated on outlining and gathering the primary project specifications and requirements from the customer.
Experience Leader
Virgin Active Australia
St Leonards, New South Wales, Australia
Lead and develop the experience team to achieve daily targets. Oversee club operations and commercial performance.
Operations Safety Manager and Customer Service Manager
Virgin Active Australia
St. Leonards, New South Wales, Australia
Directed day-to-day operational activities focussing on the attainment of internal business metrics, maintaining the top position of brand standards consecutively, and member relations. Lead multiple teams, problem-solving strategic management of team members, working alongside a national team. Initiated training pipelines to promote team growth and development, resulting in several internal promotions from my team. Created effective operational procedures to allow for efficient use of resources resulting in overperformance of budgeted resource allowance.
Operations Manager
Virgin Active Australia
Sydney, Australia
Duty Manager
Virgin Active Australia
Sydney, Australia
Orchestrate and manage the team on shift maintaining brand standards and customer experience excellence.
Operations Assistant
Virgin Active Australia
Frenchs Forest, New South Wales, Australia
Ensure the studios, change rooms and club are sparkling clean. Supervise the pool, spa and sauna to provide a safe environment for the members.
Receptionist
Virgin Active Australia
Frenchs Forest, New South Wales, Australia
Connect with members as their first point of contact and delived breathtaking customer service.
Education
Coder Academy
Monarch Institute
Financial Planning and Services
Alphacrucis University College
Theology/Theological Studies
Luke Hooper's Contact Information
Phone
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