Lukas Bojnansky

Responsible for driving the digitalization of operations at one of the largest subsidiaries of Deutsche Telekom in Europe. Accountable for defining and executing the strategic roadmap, including the establishment, and scaling of nearshore development teams and technology hubs across Europe. Leading the implementation of large-scale Big Data and Artificial Intelligence initiatives with a measurable impact on millions of customers in Germany. Promoting a culture of innovation and disruptive thinking across all organizational levels. Providing transformational leadership to a diverse team of several hundred employees across Europe.

Responsible for the development of 15 IT applications, as well as an internal team of developers, stakeholder management inside Field Service + cooperation with other legal entities inside of the DT group, responsible for the output of the product owners + architectural conceptions & steering of external development teams and vendors. Applications are being used by approximately 40 000 internal employees and 2 000 000 customers each year.

Responsible for the whole scale of digitalisation tasks in Deutsche Telekom Service from robotic process automation up to implementation of artificial intelligence for enhancement of processes.

Program management: Build-up of SAP Base operations in Kosice for DT IT Category of project A+ (budget over 20 mio. Euros) Direct responsibility for the build-up of the SAP Base Application Operations teams Direct responsibility for the development of monitoring for SAP applications Stakeholder management on the level from Team Leads up to the Vice Presidents - all streams in corporation involved Methodology used - PMI / waterfall Project management: Migration of Virtl. T-Shops from Krefeld to Biere Category of project A+ (over 1050 SIDs) Direct responsibility for buildup of the new Hard Ware Direct responsibility for Migration of virtual T-Shops – “Kasse” (1 050 SIDs - servers) from Data Center Krefeld to Data Center Magdeburg-Biere. Stakeholder management on the level of operations up to the level of Data Center Consolidation program / line management levels Methodology used - PMI / waterfall Stream Leader: Way of Working - Proactive processing of Events Category of project A+ (Change of the way to work - conceptual change from Incidents to Events ) Direct responsibility for leading the Event Board Direct responsibility for reporting/presenting to Management Board Direct responsibility for rollout of new Event Management Concept Stakeholder management on the level of Management Board - Program leadership - Cooperation with teams from Accenture Methodology used - ITIL Project management: Robotics Category of project A+ (Stupid / Smart / AI Bots) Direct responsibility for a team of developers Direct responsibility for robots delivery (Quality, Budget, Schedule) Part of a dynamically growing program inside of DTIT with high management drive. Methodology used – Scrum / Kanban MOD - Manager on duty during major events in DT AG.

Contribute to business cases and establish a project plan that includes planning, specifications, conditions, costs and project deliverables, arrange resourcing, organize project team in line with customer requirements. Monitor and control the project execution in line with the project plan. Identify and manage relevant project risks, in line with procedures and guidelines and in cooperation with the steering committee. Collect and analyze relevant project-information and provide reporting to customer and TS management. Deliver project-results in line with internal and external customer requirements and project planning, ensure transfer to customer organization and evaluate project execution and results in cooperation with the sponsor. Define, plan, manage and coordinate assigned projects or processes, lead and coach team members and ensure execution and delivery, to ensure realization of deliverables. Management scope: Responsibility for projects budgets up to 25 mil. EUR per annum according to project category. Manage different teams of up to 25 people directly.

Contribute to the development and execution of the processes in Operations and Business Unit objectives Develop and deliver specific improvement within the operation in managing of SAP expert teams and project area during the period of KT Lead, motivate and develop the team members in line with company values to maximize employee engagement Directly responsible of a team of 15 members Implement innovative and continuous improvement to processes in place to ensure competitiveness, customer service, quality and SLA´s Maintain strong relationships with international business partners and external stakeholders to ensure alignment of business objectives Reporting and investigating all mistakes and/or unusual occurrences in day to day operations. Strong focus on analytical thinking and leadership skills.

Upratovaci Servis, s.r.o. was focusing on providing facility services to partners all across Slovakia. Its main goal was to create a sustainable environment between the customer and the company to create long lasting contracts. Quality, as well as price policy made this company succeed on a dynamically changing market. Main services offered - facility services Size of company - small enterprise

International Business (Financial Strategies in International Business, Foreign Trade, International Business Operations, International Marketing, International Business Negotiation and Protocol), Psychology (of communication, inter-personal psychology, communication - verbal / nonverbal)