Luis Mendez
Project Manager @ The Fi Company
About
Senior Customer Service with 15+ years of experience in customer service and personnel Administration, English proficient, detail oriented, multi-tasker, proficient at negotiation, team building, data analysis and staff development.
Mexico
Tijuana
Mechanical Or Industrial Engineering
Project Planning, Procurement Management, Team Leadership, Monitoring & Reporting, IT Audit, Business Planning, Financial Analysis, Business Development, Leadership, Personnel Management, Skill Development, Goal Setting, Cross-functional Team Leadership, Strategic Communications, Negotiation, Critical Thinking, Customer Service Operations, Operaciones de servicios, Administración de operaciones, Gestión de personas
Experience
Project Manager
The Fi Company
Tijuana, Baja California, Mexico
Project Planning Resource Management Risk Management Stakeholder Communication Cost Control Quality Management Monitoring & Reporting Team Leadership
Account Manager
The Fi Company
Tijuana, Baja California, Mexico
Inside Sales Specialist
Parker Hannifin
Maintain daily communications with customers as directed, to ensure successful case resolution and proper follow-up leading to customer satisfaction. Managed assigned accounts with a focus on revenue growth and retention while providing exceptional customer service.
Client Services Manager
Telvista
Tijuana, Baja California, México
Managing business relationship with direct company clients in the telecommunications industry. Business development, planning, recruitment, training and operations, data analysis and staff development. KPI compliance.
Operations Supervisor
Telvista
Tijuana, Baja California, México
Operations Supervisor, Technical support and customer service in the telecommunications industry. Management, coaching, development of personnel
Education
UNIPAC - UNIVERSITY OF PACIFIC BAJA
Administración y gestión de empresas, general
Luis Mendez's Contact Information
Phone
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