Luis C.

Proficient on follow day to day operational tasks. Project management, install, upgrades and de installation of imaging devices. Provides mentorship and on the job training to junior engineers and military interns from skills bridge program. Excels at customer relations building through communication and exceeding service delivery needs and request. Uses available metric tools such as CRM to plan , meet and exceed for daily, weekly and monthly KPI’s. Proficient in troubleshooting and resolving networking issues involving diagnostic imaging equipment.

*Conducts Administrative duties involving Clinical Engineering for Hospital Site and 26 clinics outlying clinics and specialty centers. Including work load management and assignment, customer satisfaction, accurate record keeping of work performed, resource allocation and management. *Addresses customer concerns, questions and request using Microsoft Office Tools. *Meets with hospital leadership on a daily, weekly and monthly to address Clinical Engineering metrics. *Proficient in executing Preventive maintenance, repairs, Field Modifications, Calibration of Diagnostic Imaging devices and biomedical Devices to OEM specifications. Equipment includes GE Ultrasound, Portable X-ray, Fixed Rad, Vascular Systems, C.T, Biomedical devices. Electro-mechanical, hydraulic, low voltage systems, high voltage systems, pneumatic. Brands include, GE, Siemens, Philips, Toshiba, Carestream. *Proficient in following GE Diagnostic imaging modalities, Ultrasound, X-ray, Vascular, CT *Excellent problem resolution and communication with clinical staff and technical staff. *Trains and educates staff including biomedical staff when needed. * Provide Field Support on Diagnostic imaging devices, repair, PM, Calibration, upgrades. *Leads 2 site BioMed's, ensuring equipment safety and operational compliance per OEM, state and local guidelines. Including 97% monthly PM completion, Field modification, calibrations and repairs. *Manages and coordinates Multivendor, Multimodality entities for onsite and offsite support impacting patient safety and care. Tasks include coordinating clinical and technical staff, managing PO's *Proficient in utilizing Electronic test equipment and hand tools to diagnose, test and repair equipment. *Maintains fleet vehicle, expense account and assigned test equipment.

Performs preventive maintenance, calibration and repair of patient care equipment to include diagnostic, treatment and monitoring equipment for all general biomedical departments. Provides solutions for issues brought forth by clinical and administrative staff when required. Project management and coordination of multivendor and clinical staff on large scale projects; safety recalls, upgrades and installs, i.e. Alaris. Multivendor management and coordination of personnel to include temporary contractors and 3rd party entities for the completion of needed scheduled and unscheduled work orders. Motivated to always do my part to provide quality and professional service to contribute for a safe, clean and efficient healing environment for all.

Preventive maintenance, testing and calibration of patient care and monitoring equipment for Kaiser Medical Centers and Medical Office Buildings throughout the San Francisco Peninsula. After-hours support for assigned area.

Preventive maintenance, testing and calibration of patient care equipment for Roseville Medical Centers and Medical Office Buildings in the surrounding area . After-hours support for assigned area.

Proficient at trouble shooting, diagnosing and problem resolution of electro-mechanical, hydraulic and pneumatic medical equipment. *Exceeded 98% Monthly Pm completion rate during tenure. *Conducted biomedical roles and tasks support remote clinics, Hospitals, Forward Surgical Team's, Dental offices austere conditions during Operation Enduring Freedom from 2011/2012. *Lead soldiers in Logistics company during deployment, conducting packaging and shipping of medical supplies to 22 locations in Paktika East Province, Afghanistan. *Provided educational and technical support to clinical staff on best practices for use and maintenance of medical devices.