Luigi Perazza Martins

- Established HR operations teams from scratch in the USA, UK, India, Singapore, and Australia. - Developed and implemented automated and efficient HR processes for hiring, onboarding, managing, and terminating employees across these regions. - Held primary responsibility for HR compliance, ensuring adherence to regulatory requirements and successfully navigating audits such as ISO and PCI. - Designed and implemented comprehensive background check processes from the ground up. - Served as the main point of contact for employee relations matters. - Led HR operations in these countries during due diligence, culminating in Visa acquiring the company for $1 billion. - Played a pivotal role as the HR Business Partner for international expansion, actively contributing to talent acquisition and talent management in the USA, UK, India, Singapore, and Australia.

- Led Talent Acquisition across North America, Europe, India, Singapore, and Australia. - Played a pivotal role in the company's international expansion, establishing People Operations in the USA, UK, India, Singapore, and Australia. Built the first payroll, benefits, policies, processes, and employee relations in these countries, and developed teams accordingly. - Spearheaded Organizational Development, including the creation of the first performance management system, comprehensive Learning and Development programs, new hire onboarding, leadership and executive development. Also led efforts in Engagement, Climate and Culture Management, and Employee Experience. - Oversaw Internal Communication as the primary responsible party.

- Established HR department from the ground up, overseeing full startup cycle. - Directed all HR subsystems, including Talent Acquisition, Employer Branding, Engagement and Internal Communication, Learning and Development, Business Partnerships, Compensation, Benefits, and Payroll. - Developed and executed Talent Acquisition strategy to scale company from 35 to 200 headcount within one year, encompassing employer branding, recruitment marketing, candidate experience, recruitment process, market intelligence, and compensation strategy. - Designed and implemented company onboarding programs to reduce time to full productivity. - Managed the implementation and oversight of OKRs. - Created individual performance metrics for technical employees. - Developed and managed performance management cycles. - Fostered leadership development and team growth through performance data analysis. - Provided coaching and strategic advisory to senior leadership on people-related matters. - Cultivated and sustained a strong corporate culture. - Managed climate and engagement initiatives. - Developed and implemented reward schemes to enhance productivity, including short-term and long-term incentives. - Oversaw labor relations, payroll, benefits, and legal compliance, minimizing legal liabilities. - Led HR through due diligence and audit processes. - Responsible for creating and implementing HR policies and processes.

Organizational Development: - Led the performance evaluation project. - Redesigned performance evaluation committee formats. - Created employee development plans. - Mediated performance review committees. - Consolidated company-wide results. Talent Acquisition: - Handled recruitment and selection processes. - Maintained relationships with universities. - Managed hiring process. - Developed a dashboard for managers, featuring candidate funnel data, recruitment sources, number of candidates, academic backgrounds, and universities. Candidate and Employee Experience: - Mapped all touchpoints from a candidate's first interaction with the company to their first performance appraisal to visualize and improve the employee/candidate experience.

People Management Activities: - Held primary responsibility for all HR-related activities, encompassing team culture, team building, performance management, and sales team 1:1 feedback sessions. - Spearheaded training, development, and personnel department initiatives. Business Management Activities: - Directed strategic planning and digital marketing strategies. - Oversaw logistics planning and sales projections. - Prepared and analyzed financial reports.

- Planned and oversaw international private aircraft operations. - Organized and managed teams for customer service and ground handling services. - Developed documentation for regulatory authorities. - Managed and contracted various services. - Updated the integrated management system. - Supervised invoice processing and closing.

- Inspiring and motivating individuals: Visionary Leadership, Setting Effective Goals and Expectations, Understanding Human Needs and Drives of Performance Across Cultures, Aligning Rewards and Behavior - Talent Management: Talent Pipeline, Managing Performance Evaluation and Feedback, Developing and Coaching your People, Creating and Building Robust Talent Pipeline - Influencing People: Building Your Base of Power, Influencing People Without Relying on Formal Autority, Developing High-Quality Relationships to Enhance and Power, Protect from Unwanted Influence - Team Leadership: Designing and Structuring Teams for Excellence, Managing Team Dynamics, Creating Sustainable Team Performance and Learning

General managerial skills, team leadership, team building, conflict management, training and planning, interpersonal skills in organizations, strategy and marketing fundamentals, economic and financial analysis, business economic analysis, organizational practices in Human Resources, multifunctional vision of organizations, problem solving, results orientation, teamwork, engagement and alignment of teams to organizational goals.

Advanced knowledge in operations management and human resources management.