Ludmila Ignatieva
Head of Import Department @ O'KEY group
About
• Dynamic customer service & logistics manager with broad experience gained in all aspects of supply chain process especially within third party sales and supply units. • A strong ability to manage import flows from production units through third party logistics supplier and onward to the final customer. • Good experience in customs clearance fields and well knowledge of Russian tax and customs requirements. • Building and development of relationship with state authorities (customs) • Building and development of relationship in the team and within the company • Perfect knowledge of Incoterms and different delivery schemes.
Russia
Moscow
Food & Beverages
• Strong sense of responsibility tending to perfection in all working aspects, • Ability to work independently and decision making skills, • Focus on result and finding solutions, • Communicative, able to work under pressure, can work in team and individually, Supply Chain, SAP, Warehousing, Procurement, Logistics, Transportation, Analysis, Management, Logistics Management, FMCG, Supply Chain Management, Negotiation
Experience

Head of Import Department
Moscow, Russian Federation
• Organization, planning and control import flows from the producers abroad till the company warehouses in Russia • Managing of order production, shipment in order to minimize supply chain cost; • Managing work with 3PL providers of customs, warehouse and transport-forwarding services. • Holding tenders for suppliers of logistics services; • Developing new supply schemes; • Project management • Working out measures for logistics costs reduction, service level agreements and KPIs for supply chain; • Working out and being responsible for supply budget • Team development • Holding annual performance reviews with employees of the department;

Head of Import Department
Moscow, Russian Federation
• Managing wine and spirits import process from production to Russia; • Managing of order production, shipment and excise stamps receipt in order to minimize supply chain cost and avoid out of stock situation; • Managing work with 3PL providers of customs, warehouse and transport-forwarding services. • Holding tenders for suppliers of logistics services; • Developing new supply schemes; • Working out measures for logistics costs reduction, service level agreements and KPIs for supply chain; • Company claim management. • Certification and import of POSM. Establishing the most efficient import schemes; • Inventory management; • Working out and being responsible for supply budget • Monthly reporting all import and quality issues on the brand level; • Team development • Holding annual performance reviews with employees of the department;

Import Coordinating Manager, Project Manager
Moscow, Russian Federation
• CARM project (development and implementation of internal and external compliance controls) • Project Management in import • New warehouse launch • SAP system launch • Managing and controlling import flows from production units through third party logistics supplier to the domestic warehouse • Dealing with non-standard issues (experience with insurance cases, import license getting, etc). • Analysis of operations process, creation and implementation of regulating procedures (operations and document flow) and standardization of working principles. • Search and provide tenders for service providers, building relationships, mapping internal and external processes, evaluation company possibilities, providing recommendations to business. 3PL suppliers management: - Contracts (agree payment and contract conditions, service rates) - Assessment and development of KPI’s within the company and with suppliers. - Building up procedures for stock replenishment of strip stamps, rework process coordination, delivery of goods, customs clearance in linkage with SAP implementation -Task building, lead-times estimation, expected result and WOW •Building of collective teamwork to achieve the requested target. •Team development- teambuilding, creating comfortable environment for members, recognition of personal achievements, making motivation tools. • Project SAP implementation, testing at warranty period, Super user status.

Chief of Supply Chain Department
KWS RUS" (KWS ZAAT AG)
Moscow, Russian Federation
• Managing and Building up the delivery chain from production till the final customer (planning, logistics, customs, customer service) • 3PL suppliers management ; • Customer service • Project opening of new warehouses in Russia; • 3PL suppliers management • Building and developing relationships with state authorities

Deputy Chief of the Department of regional sales, Manager of customs department
"Independence" LLC (Группа компаний "Независимость")
Moscow, Russian Federation
- Building up the retail network - Sale of autos and auto spare parts to regional sub dealers - Dealing with all kind of customers claims as short shipments, damages, delays with deliveries and etc. - Communication with foreign suppliers and warehouses - Customs clearance of autos and auto spare parts
Ludmila Ignatieva's Contact Information
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