lucie vostárková

lucie vostárková

front office manager

About

Student ve škole Univerzita Karlova v Praze

Country

czechia

City

prague

Industry

government administration

Skill

administration, communication, teamwork, office administration, administrative assistance, lotus notes, customer service, time management, public speaking, english, pro active, multi task

Experience

the chamber® escape games & quests

front office manager

the chamber® escape games & quests

2017-11 - Present · 8 yrs 11 mos

* Greeting Czech and foreign customers * Taking care of customers before and after the games * Telling a short story of the game (briefing) * Team working with room masters * Responsibility for emails, phone calls, reservation system, vouchers, cash register * Keeping reception clean

trimper amusements

ride operator and sales assistant

trimper amusements

2017-6 - 2018-9 · 1 yr 4 mos

* Work&Travel USA Student Program * Operating a variety of rides in the oldest family amusement park in US * Communication with customers, helping them to get on/off the ride * Working on games - talking on microphone, handling money, entertaining customers * Selling fresh squeezed lemonade in lemonade stand

cinema city international

barista

cinema city international

2011-10 - 2012-5 · 8 mos

* Bartender - preparing popcorn, nachos, sodas & other sortiment * Taking care of customers * Operating register * Cleaning popcorn machines and whole working place

ministry of labor and social affairs czech republic

project manager

ministry of labor and social affairs czech republic

2018-12 - 2019-9 · 10 mos

* Exterior Project Manager * ESF Implementation Department - Adaptability and Equal Opportunities * Department of Equal Opportunities for Women and Men * Operational Programme Employment 2014-2020 * Managing the long-term projects

ipsos

pÅ episovatelka

ipsos

2013-2 - 2013-9 · 8 mos

Transcribing market research discussions into a computer

congress & sports hotel olsanka prague

receptionist

congress & sports hotel olsanka prague

2014-4 - 2015-10 · 1 yr 7 mos

* Phone and email communication * Work with reservation system Bizzy * Complete care of customers visiting sport center (local Czech people and tourist from the hotel) * Creating membership cards * Sale of complementary goods * Work with cash register

sajler&partners s.r.o.

hostess

sajler&partners s.r.o.

2013-4 - 2014-3 · 1 yr

* Promoting Samsung or Lego products for public (shopping malls, company events) * Knowledge of the promoting product (cell phones, tablets) * Working individual or in team

alfa laval

receptionist and assistent

alfa laval

2015-10 - 2017-5 · 1 yr 8 mos

* Phone and email communication * Managing incoming and outgoing mail * Inputting invoices into the eScala system * Messenger, hotel, flights and taxi reservations * Greeting clients and taking care of them * Preparation of conference rooms * Ordering office and kitchen supplies (Activa) * Back office administrative help

Education

charles university

charles university

gender studies

2015-1 - 2018-1 · 3 yrs 1 mo
charles university

charles university

2015-1 - 2017-1 · 2 yrs 1 mo
charles university

charles university

2011-1 - 2015-1 · 4 yrs 1 mo

lucie vostárková's Contact Information

Email

******@***.com

Phone

(**) *** ****

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