Luciana Ericson

- Serve as primary point of contact for clients, managing accounts from initial consultation through post-installation follow-up - Oversee end-to-end project coordination including floor plan review, material takeoffs, quoting, scheduling, and installation logistics - Partner cross-functionally with technical teams, installers, accounting, and equipment to ensure seamless project execution - Provide consultative product recommendations based on site conditions, budget, and performance requirements

- Maintained social media content development by coordinating and implementing social media marketing communication - Participated in the development of online marketing strategies for various planning projects - Managed the day-to-day social media activities for Bikram Columbia's Instagram, Facebook, and TikTok

- Managed a full academic course load in addition to 20 hours per week of practice, conditioning, film study, team meetings, competition, and travel - Elected by teammates and coaches to serve as captain (2020-2021) - NCAA Final Four (2017), Elite Eight (2019, 2021), Round of 16 (2018, 2020) - 2019 SEC Tournament Champions - 2017 SEC Regular Season Champions - Voted by teammates and coaches as Rookie of the Year (2017-2018) - Nominated to the 2017 All-SEC Freshman Team

- Collaborate with Learfield IMG College executives with the management of 150+ partner accounts - Distribute promotional items in a live game setting to fulfill sponsorship activation - Manage the distribution and selling of 23,500 football programs throughout a season

- Observed and participated in day-to-day operations of Strictly Running Retail and USA Track and Field sporting events while interacting with over 50 customers per week - Promoted upcoming events to over 50,000 customers and runners via e-mail, social media, and company website - Ordered merchandise through brand representatives, B2B websites, and by phone

- Ensured the health, safety, and well-being of children in the program - Supervised, participated in, and administered recreational activities for children - Communicated with families, on a daily basis, about their children’s strengths and areas needing attention