Luccee Nguyen（嘉欣）🔜 ChinaJoy

Responsible for the business results and operations of department - Market research - Recruit, develop customers, build strategies and business plans - Analyze campaign performance data and optimize campaigns to improve ROI - Organize the development of policies, procedures, process and manage all department activities - Handle tasks that arise during operations - Plan and manage departments in the company to carry out tasks

- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs. - Establish, develop and maintain positive business and customer relationships. - Reach out to customer leads through cold calling/ email/ direct meeting/ etc... - Expedite the resolution of customer problems and complaints to maximize satisfaction. - Achieve agreed upon sales targets and outcomes within schedule. - Analyze the market’s potential, track sales and status reports. - Make daily/ weekly/ monthly report for own performance.

- Recommended suitable Base solutions (SaaS) for clients' business management improvement, upon their problems - Deployed the software effectively throughout usage period, together with Customer Success team - Frequently kept networking with C-levels, managers and executives of clients for further cross- and up-sales