Lubna Lambaz

Experienced recruitment consultant for the Government & Public Sector, and Healthcare Industry

- Providing consistent, centralized support to recruiters as they identify finalist candidates, move to the final interview, and offer stage of the full cycle recruiting process. - Source, screen, and interview applicants as required. - Submitted accurate job postings to various sites; managed and monitored applicant activity of job postings, and researched sites to source candidates. - Performed criminal background checks, and reference checks on candidates. - Scheduling interviews. - Managed through to offer stage within the agreed timeframe. - Built positive collaborative relationships with hiring managers, executive assistants, interview teams and recruiters. - Provided information about the company and job opportunities to potential applicants. - Teamed up with colleagues to review and edit the employee referral program, that lead to a successful employee referral program implementation.

- Promoted from part-time receptionist to Assistant Manager after demonstrating strong leadership and performance. - Oversaw day-to-day operations and staff coordination, supporting cross-functional areas including sales, marketing, recruitment, and customer service. - Led recruitment and training efforts for front-desk and HR staff, including screening candidates and onboarding new hires. - Designed and executed successful membership and marketing campaigns to boost client engagement and drive business growth. - Delivered customer support in escalated situations, resolving complaints and ensuring service excellence. - Maintained high customer service standards and handled inquiries, feedback, and emergencies with professionalism. - Regularly stepped in for the General Manager, making operational decisions and attending meetings on their behalf. - Evaluated employee performance and supported ongoing team development and supervision.