lubna ishaque

marketing director sateen soft

About

8 years extensive experience of working in Sales & marketing, management, customer relations in B2B ( Internet, media, ISO training certifications and technical services ) environment. I have excellent communication and client relationship building skills with qualifications. I am an enthusiastic person who is always keen to learn new developments and market innovations, keeping myself abreast with the demands of the competitive customer building market.

Country

united states

City

san francisco

Industry

information technology and services

Skill

management, crm, team management, business development, teamwork, training, team leadership, leadership, account management, marketing, team building, sales, sales management, marketing strategy, time management, project planning, business planning, customer service, analysis, recruiting, human resources, project management, performance management, market research, negotiation, telecommunications, strategic planning, customer satisfaction, business strategy, employee relations, sales operations, new business development, b2b, strategy, call centers, marketing communications, marketing management, key account management, competitive analysis, forecasting, event management, customer retention, operations management, sales process, direct sales, proposal writing, bpo, social networking, sourcing, retail

Experience

manager brand, marketing and communications

toni & guy north pakistan

2018-8 - Present · 8 yrs 2 mos

marketing director sateen soft

ihsan sons

2019-9 - Present · 7 yrs 1 mo

sales and training coordinator

tuv austria bureau of inspection & certification (pvt.) ltd.

2012-11 - 2014-11 · 2 yrs 1 mo

* Identifying and realizing major business opportunities * Pre-qualify and engage clients in proposed services * Market and sell core service offerings * Provide in-house support to sales team * Developing of database of potential customers * Proactive coordination between sales & operations department in order to provide on time support to clients, handling clients query's in difficult situation

inside sales executive

naseeb online services (pvt)ltd - rozee.pk

2010-8 - 2012-3 · 1 yr 8 mos

* Research New Leads, Qualify, and Communicate through CRM Software * Providing HR Services to Employers * Calling New & Existing Employers in order to Sell/Up Sell Rozee.pk * Products & Services * Keeping a Track of Sales, and Keeping Customers Informed till their Product, * Services are activated * Event Management, Making Marketing Strategy, Business Development * Account Management Approach

tsr and csr

ovex technologies

2009-8 - 2010-7 · 1 yr

* Responding to customer inquiries, complains, questions, and suggestions as per the defined process guidelines * Providing Pre and Post Sales Support to customers over emails and phone * Keeping records of details and inquiries of customer complaints and take action accordingly * Prospecting new clientele to propose small and medium businesses products and services * Managing leads by tracking and following up on them * Closing deals and processing orders * Conducting sales presentations and product demos via the phone and Internet * Research New Leads, Qualify, and Communicate through CRM Software * Providing HR Services to Employers * Calling New & Existing Employers in order to Sell/Up Sell Rozee.pk * Products & Services * Keeping a Track of Sales, and Keeping Customers Informed till their Product, * Services are activated * Event Management, Making Marketing Strategy, Business Development * Account Management Approach * Closing sales and meeting monthly sales goals in accordance with development plan. * Producing activity reports