Lubna Alhunayshil

• Built and maintained strong, long-term relationships with individual and corporate clients, ensuring high levels of customer satisfaction and retention. • Consistently exceeded sales targets by cross-selling banking products, including loans, credit cards, mortgages, and investment services. • Led client onboarding processes, ensuring seamless account setup and integration into the bank’s services. • Cross-sell financial products, achieving 120% in sales over one year. • Collaborated with internal teams to streamline service delivery and improve operational efficiency.

• Managed and grew a portfolio of high-net-worth individuals by providing tailored banking, investment, and wealth management solutions. • Fostered strong client relationships through proactive communication, exclusive event hosting, and exceptional service delivery. • Ensured strict compliance with regulatory requirements while maintaining client confidentiality and trust. • Played a key role in identifying and acquiring new affluent clients, contributing to a 309 increase in the bank’s premium client base.

• Executed day-to-day transaction, including deposits, withdrawals, and transfers, while ensuring accuracy and efficiency. • Provided a high level of customer service by addressing client inquiries and resolving issues promptly. • Maintained up-to-date knowledge of bank products to promote relevant services to customers.