Luis Antonio Pusey Alvarado
Corporate Information Technology Manager @ DIVECO
About
I am a specialist with more than 15+ years of experience in the evaluation and implementation of technology projects in different industries (BPO, telecommunications, pharmaceutical, shared service center, food and beverage). I have several international certifications in different frameworks and/or international best practices to manage projects on which I also teach as a university professor.Additionally, I have led innovation teams, software development, technical support and IT departments for 7+ years where I have managed to optimize operational processes, professionally develop team members and define the strategy for technological development and cybersecurity.If you have any questions, do not hesitate to contact me by message or by email: lspusey@gmail.com.
Guatemala
Guatemala
Information Technology & Services
Agentic AI Development, IT & Business Strategy Alignment, Artificial Intelligence (AI), Business Analytics, Project Management Office (PMO), Digital Transformation, Cybersecurity, Cloud Computing, Robotic Process Automation (RPA), SAP ERP, Strategic IT Management, Project Portfolio Management, Technological Innovation, Negotiation, Coaching, IT Strategy, IT Management, IT Project & Program Management, Team Leadership, Software Development
Experience
Corporate Information Technology Manager
DIVECO
Guatemala
Directing the comprehensive corporate technology strategy, serving as the driver for digital transformation and operational efficiency. Responsible for the strategic vision in cybersecurity, cloud infrastructure, advanced data analytics, and the integration of AI agents into the business core.
Professor – Project Management Master Program
Universidad Galileo
Guatemala
Subject-maters: Project Foundations, Project Management, Tools for Project Management and Project Management Research.
Director Of Information Technology
Liztex
Guatemala
Strategic planning, budget management, infrastructure monitoring, information security, backup management, virtualization, networking, cloud architecture and project evaluation and implementation Achievements: - Definition of the corporation's technological strategy for the next 5 years - Definition and implementation of the cybersecurity strategy - 25 people under direct responsibility
Service Delivery Manager / Project Management Officer
iUNGO
Guatemala
Account management for McDonald's Mesoamerica and the Caribbean franchises, evaluation and implementation of projects, budget management, supplier management, proposal preparation and sale of IT services Achievements: - 100% compliance with the sales goal for technology services in 2021 - Rating in the satisfaction survey greater than 90% vs. 80% of the previous year - Evaluation and successful implementation of 50+ IT projects - 2 people under direct responsibility
Project and Innovation Manager
iUNGO
Guatemala
Management of technological innovation, process automation, evaluation and implementation of SAP projects and artificial intelligence, project office management and product launches Achievements: - Evaluation and successful implementation of 300+ requirements in SAP R/3 platform - Annual savings of 10,000+ man hours due to automation with artificial intelligence - Successful implementation of the SAP Success Factors solution in 10+ business units - Contribution to the internal promotion of three team members 12 people under direct responsibility
Senior Agile Coach
AutoWeb, Inc.
Guatemala
Project evaluation and implementation, project office management and project launch Achievements: - Design, implementation and management of a project culture based on international frameworks (SCRUM, Kanban, DevOps and PMI) - 3 people under direct responsibility
IT Retained Application Service Manager Central American and Caribbean
Novartis
Guatemala
Team management: development of software applications, business intelligence solutions and technical support, supplier management and evaluation and implementation of IT projects Achievements: - Migration of local servers to international data center - Restructuring of the department - 5 people under direct responsibility
Project Manager and Software Architect
Millicom (Tigo)
Guatemala
Evaluation and implementation of IT projects, supplier management and solution architecture design Achievements: - 50% reduction in time and costs due to the implementation of the SCRUM framework - 30% reduction in the error rate in software project deliveries
Software Engineer
Xerox
Guatemala
Evaluation and implementation of IT projects, software development, technical support Achievements: - Monitoring and compliance with standards for software development and technical support
Web developer
Canella, S.A.
Web applications developer.
Education
Universidad Europea Miguel de Cervantes
Information Technology
Universidad de San Carlos de Guatemala
Systems Engineering
Luis Antonio Pusey Alvarado's Contact Information
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