Luke S.

Leading Sales, Customer Success, Solutions, Partnerships and Project Management across all regions.

Accountable for Sales, Customer success and Solutions in EMEA

Drove Redzone’s expansion across EMEA and APAC from early market entry to a leading position in Manufacturing SaaS until an eventual $1bil aquisition by QAD.

• Drive business transformation and operational change across manufacturing plants for renowned brands, implementing tailored strategies to address critical problems and enable dynamic change management. • Manage complex, multi-workstream projects, combining strategic thinking with practical execution to support clients in achieving world-class performance. • Build capabilities and leadership skills at all levels, fostering internal confidence, facilitating problem-solving, and empowering clients to actively participate and lead ongoing work.

• Take a leadership role in integrating two businesses, ensuring smooth consolidation and alignment of operations. • Recruit and build a new sales and operations team specialised in projects for the Oil, Gas, and Marine sector to drive growth and expand market reach. • Maintain direct communication with customers, providing regular updates, gathering feedback, and ensuring project delivery meets their requirements.

• Oversee operations for six manufacturing businesses in multiple countries, ensuring efficient performance and adherence to safety, quality, delivery, cost productivity, and inventory standards. • Report site performance to the Global Operations Director, providing insights and analysis on key operational metrics. • Support corporate initiatives such as Lean Six-Sigma and Operational Excellence, driving their successful implementation across all locations and fostering a culture of continuous improvement.

• Gain practical experience and exposure in sales, operations, and finance functions, working closely with cross-functional teams. • Assist in sales activities, including customer engagement, market research, and sales data analysis, to support business growth and revenue generation. • Contribute to operational and financial tasks, such as inventory management, financial analysis, and process improvement initiatives, to enhance operational efficiency and financial performance.