lovella dahiroc

* Handling basic and advance level on MS Word, MS Excel, Power Point, * MS Outlook and MS Access * Handling also Galileo for Electronic Ticketing and Reservation * Taking ICDL (International Computer Driving License) classes and * CAMBRIDGE IT * Teaching Courses for Executive Secretary * Company Name : CLIENT LOGIC * Wynsum Corporate Plaza, Ortigas, Pasig City, * Philippines.

* Responsible to process customers inquiries about XM Radio via phone * calls * Provides basic technical support to the clients * Handles the billing and payment * Provide satisfactory inquiry support to the clients with regards to

* Provide support and augment the field of Sales organization * Attending the daily sales * Attending customer service functions for a specific geographic * territory * Company Name : HOLY SPIRIT SCHOOL * Tagbilaran City, Bohol, Philippines)

* Duties and Responsibilities: * Records and/or transcribes minutes of meetings, hearings, dictation, * dialogue, etc., and produces document in draft or final format. * Maintains calendars * schedules and coordinates appointments. * Reviews incoming correspondence * initiates replies as appropriate * routes matters requiring action by staff or other organizations and * follows up to ensure actions are completed. * Reviews outgoing correspondence, edits for procedural and * grammatical accuracy, conformance to general policy and factual * correctness * advises writer of problems needing attention

* Company Name : Baskin Robbins; Conducting Brand Training for new hired crew members and * Managerial Positions. * Doing follow ups after crew members have been trained. * Handling 10 Stores in Dubai and conducting audits pertaining to * standards and Food Safety.

* The secretary to the Area Manager * Take charge in answering customer’s inquiries * Resolving & referring issues with the customer with Manager or Division; Responsible for the monitoring and tuning of the computer systems * Contributes user training and make recommendations about the * system upgrades