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Map My Customers is the most powerful field sales automation platform on the market. It enables field teams to supercharge productivity, stay engaged and close more business.

Map My Customers is the most powerful field sales automation platform on the market. It enables field teams to supercharge productivity, stay engaged and close more business.

* Motivating recruiters using data analysis, leadership & EQ training to diagnose strengths and improve yield * Improve the CRM to meet the needs of admissions by manipulating business logic, manage projects and train on highest functional use * Wrote original marketing campaigns to attract the non-traditional, nursing, distance learning market in alignment with branding * Launched multiple pilots such as SMS interactions, Proactive Chat, Event analytics, etc.

Mentored abused girls and conducted activities to improve recovery time such as coordinating soccer events and art shows, teaching English and establishing genuine connections with the mentees -Continued volunteering across Argentina, Peru, Bolivia and Costa Rica

Created and executed personal project administering marketing surveys to campus students, compiled results in Access and conducted strategy meetings with AVP of Marketing which resulted in increased enrollment per term -Conducted initial admission interview to qualify and prepare applicants for success in student life

Met with students to configure financial aid packages, certified loans, exceeded start goal -Positively impacted the annual cohort default rate integrating financial literacy workshops into institution’s culture applying proven strategies and providing borrower assistance to cure accounts and resulting in more responsible repayment behavior from student loan borrowers

Market, Recruit and Motivate clients using proven scientific positive psychology coaching methods to diagnose strengths, create SMART goals and action plan to achieve desired result -Use data analysis to connect inner purpose to outer goals and tasks resulting in tangible, improved and sustainable outcomes in their lives, career, businesses and organizations

* Recruited, Interviewed, Hired, On boarded and Developed admission team to deliver on brand promises, compliance, and student satisfaction resulting in multiple promotions of subordinates * Conducted face to face/WebEx team meetings, coaching and training on calls, chats and emails weekly catering to multiple segments: Branded, Non-Branded, International, and Military * Led a military pilot to provide individualized customer service to students utilizing military benefits and exceeded goal of 480 students per start with a team of 10 * Used performance management strategies to develop, coach, administer disciplinary action and complete performance reviews which led to productive behaviors and performance * Selected for scholarship committee to review essays and qualifications of applicants with the responsibility of ultimate approval * Monitored and approved employee time in PeopleSoft and utilized CRM to manage productivity

Within six months, selected as team lead for 10 counselors, while still managing my own pipeline, facilitating FA process, and forecasting results for the team daily. Used metrics and peer coaching to successfully improve team performance by 20% and was promoted with title and salary six months later. -Acted as an advocate for University of Phoenix degree programs 100%+ goal consistently per quarter

Recruited, Interviewed, Hired, On boarded and Motivated a team of 15 to recruit, advise & support potential Graduate & Undergraduate students through the enrollment process at 100%+ to goal monthly -Analyzed performance analytics in IS3 database, coached, reviewed in person and phone appointments for quality assurance, and held trainings for program updates -Orchestrated roll out and use of Lominger competencies in career progression modules to enhance counselor skill set during time of ambiguity and downsizing which resulted in increased performance by staff

Activities and Societies: Utilized Tools & Resources such as Characters, Strengths & Values, Self-Coaching, etc.; Conducted interviews with multiple authors & psychologists

Part of a research study that measured effects of gun control in Hoboken High School