louise muntandu

customer service

About

Consistently demonstrate effective interaction with customers in a friendly courteous and informative manner. Ability to multi-task ,while maintaining priority efficiencies. Time management, helpful personality, attention to details

Country

ireland

City

ireland

Industry

computer software

Skill

tourism, microsoft office, teamwork, management, operations management, customer satisfaction, microsoft excel, market research, hospitality, event management, team management, team leadership, software documentation, time management, auditor, project planning

Experience

accommodation assistant

the gibson hotel

2010-9 - 2011-9 · 1 yr 1 mo

* Accommodation:cleaning rooms on a daily basis, * Restaurant:serving guests, clearing and setting tables * Bar: clearing tables and setting tables * Conference and Event: taking orders, serving large groups, clearing and setting tables

customer service

microsoft

2012-11 - Present · 13 yrs 11 mos

* Accept and deal with Customer Phone calls for agreed languages * Responsible for keeping accurate records of business activities including detailed information on Agreements/Orders exceptions and queries, outstanding problems & * executive approvals as outlined by Legal & Finance

transactional specialist

microsoft

2012-11 - Present · 13 yrs 11 mos

* validating contractual information, entering and coordinating * Agreements/Orders/Letters * Review Agreements & Orders to ensure all legal requirements are met & documentation is complete * Possess & enforce an expert level of understanding current revenue recognition guidelines as established by Finance & compliant with Sox procedure