Louise Ferrao

• - Managed the entire Talent Acquisition activities for Kuwait and U.S.A (pre-opening) - Created the manpower for the year, along with stakeholders. - Developed HR policies & procedures - Updated and revised job descriptions - Conducted HR trainings - Developed employee handbook & orientation - Engaged in employee relations - Administered performance review programs - Assisted in benefits analysis - Manage termination process & conduct exit interviews - Verified Payroll (including leaves, final settlement) - Implementation of MENA HR System

- Developed and implemented the HR strategies and initiatives aligned with the overall business strategy - Managed employee relations by addressing demands, grievances, or other issues - Manage the entire recruitment process - Prepare Manpower requirements - Oversee and manage performance appraisal system that drives high performance - Maintain compensation and benefits program - Assess training needs to apply and monitor training programs - Ensure legal compliance throughout human resource management - Prepared and verified monthly payroll - Worked on Mystro System for HR database

- Created the Manpower planning, Recruitment Policies and Procedures & Analysis of Recruitment. - Sourcing recruiting agencies and reviewing contracts - Preparing reports of estimated planning of hiring positions. - Interviewing candidates for Local & International - Conducted open days & prepared the entire event - Conducted bulk international recruitment, via business trips - Preparing of Job Offers, coordinate on visas, accommodation, and air travel.

- Created the Manpower planning, Recruitment Policies and Procedures & Analysis of Recruitment. - Sourcing recruiting agencies and reviewing contracts - Preparing reports of estimated planning of hiring positions. - Interviewing candidates for Local & International - Conducted open days & prepared the entire event - Conducted bulk international recruitment, via business trips - Preparing of Job Offers, coordinate on visas, accommodation, and air travel.

- Recruiting and interviewing potential applicants on experience, skills, and education - Drawing up plans for future personnel hiring procedures and goals - Performing administrative tasks - Overseeing employee health and safety procedures - Organizing and managing new employee orientation, on-boarding & training programs - Updating job requirements & Contacting applicant’s references - Explaining and providing information on employee benefits, programs, and education - Maintaining employee database and paperwork

- Stationed at Camp ARIFJAN – as a travel desk provided for all US Army travel requirements. - Preparing quotes for clients on air tickets & hotel stay - Reserving air travel booking and hotel reservations - Building Clientele database for future contacts - Preparing Tour Packages