louise chopyak

customer service, strategic accounts

About

I am a self-motivated professional with extensive experience in coordinating, managing & reviewing processes that exceed productivity goals. Astute at making timely decisions, readily understanding complex issues, and developing solutions that effectively address problems. I have a track record of applying organizational skills to enhance productivity and accomplish key objectives, including report development and analysis.Career history of providing superior customer service, training, and team management. I have excellent written and verbal communication skills, and I am proficient in MS office and Oracle.

Country

united states

City

plymouth

Industry

industrial automation

Skill

customer satisfaction, microsoft office, training, team building, account management, inventory management, cross functional team leadership, process improvement, troubleshooting, customer service, strategic planning, management, data entry, project planning, order processing, quality assurance, sales, teamwork, business process improvement

Experience

assistant store manager

burger king corporation

1995-9 - 1999-10 · 4 yrs 2 mos

Manage all shift operations within the store, insuring food safety protocol is followed at all times, customer satisfaction, inventory control, scheduling, and daily bank deposits.

customer service representative

intermetro industries corporation

2000-7 - 2008-10 · 8 yrs 4 mos

Provide excellent customer service to Foodservice sales staff and distributors throughout the Eastern & Midwestern USA. Manage individual customer accounts, focused on meeting my customers' storage solutions needs.

customer order analyst

intermetro industries corporation

2009-7 - 2015-10 · 6 yrs 4 mos

I work with manufacturing to provide the best possible ship date to our customers on new orders, both domestic & international. Some orders are requested best available ship time, while others require special handling with limited delivery time due to new construction and installation schedules. Once I have the necessary commitments from manufacturing, I follow up consistently to insure on time shipment & delivery.

customer service, strategic accounts

intermetro industries corporation

2015-10 - Present · 10 yrs 11 mos

Since 1929, InterMetro has been the world's leading manufacturer storage, transport and technology solutions for the foodservice, healthcare and commercial products markets. Committed to understanding the needs of customers and channel partners, Metro provides innovative solutions that optimize space, improve workflow and user efficiency. InterMetro is an Ali Group company. For more information, visit http://www.metro.com.