louise bennie

louise bennie

head of digital

About

Leading and delivering NHS 24 digital ambitions, working collaboratively with national and territorial health and care partners to deliver digital transformation for Scotland. Embedding service design, enhancing digital skills and trying to make things just a little bit better for people :)

Country

united kingdom

City

glasgow

Industry

hospital & health care

Skill

change management, project management, leadership, public sector, stakeholder management, management, healthcare, process improvement, policy, team management, knowledge management, project delivery, leadership development, integration, business analysis, governance, program management, business transformation, business process improvement, coaching, public health, management development

Experience

nhs 24

head of digital

nhs 24

2018-8 - Present · 8 yrs 2 mos
nhs 24

general manager health information services

nhs 24

2013-1 - Present · 13 yrs 9 mos
nhs 24

health information services manager

nhs 24

2011-7 - 2013-1 · 1 yr 7 mos

Lead for operational and delivery teams within the Health Information Service for NHS24. Delivering health information services, updating, developing and maintenance of the web presence for NHSinform, Care Information Scotland, and other services within Health Information Services. Project lead for development of a knowledge management strategy and implementation within the organisation.

the scottish government

alcohol brief intervention national coordinator

the scottish government

2009-10 - 2011-7 · 1 yr 10 mos

2 year secondment within the Alcohol Policy Team.

nhs 24

business process manager

nhs 24

2006-8 - 2009-10 · 3 yrs 3 mos

Lead of national team, responsible for the development, update and maintenance of business and clinical processes supporting all areas of the organisation. Leading projects on process development/mapping, training staff around processes and process development, strategic positioning of team within wider organisation and raising the profile of the use of processes and change management within the organisation.

nhs 24

process manager

nhs 24

2004-1 - 2006-7 · 2 yrs 7 mos

Part of expanding national Process Team. Supporting the Process Development Manager in process development, process maintenance, audit, team management and support, building and maintaining relationships both internally and externally.

nhs 24

assistant to process manager

nhs 24

2003-1 - 2004-1 · 1 yr 1 mo

Supporting the new Process Manager in beginning to develop Clinical processes for NHS 24, to support the frontline operation, and provide operational consistency to national, virtual organisation

nhs 24

development assistant

nhs 24

2002-8 - 2003-1 · 6 mos

Single point of contact for West Service Integration Team, supporting the integration of NHS 24 with Health Board partners in the West of Scotland.

nhs 24

pa to medical, service integration and technology

nhs 24

2001-3 - 2002-7 · 1 yr 5 mos
key housing association ltd

administrative assistant

key housing association ltd

1999-1 - 2001-2 · 2 yrs 2 mos

Education

lean healthcare academy

lean healthcare academy

project management

2008-1 - 2009-1 · 1 yr 1 mo
de montfort university

de montfort university

leadership

2007-1 - 2008-1 · 1 yr 1 mo
university of strathclyde

university of strathclyde

music

1994-1 - 1998-1 · 4 yrs 1 mo

louise bennie's Contact Information

Email

******@***.com

Phone

(**) *** ****

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