Louis Carter

Built the world's first evidence-based workplace culture certification, now used by enterprise organizations globally and featured annually in The Wall Street Journal and The Economist. - Created the Love of Workplace Index® — a machine-learning-backed methodology that measures emotional connectedness, not survey satisfaction - Grew to 500+ certified organizations across healthcare, tech, retail, finance, and professional services - Launched the MLW HR analytics platform used by People teams to benchmark and improve culture outcomes - Drove coverage in WSJ, Forbes, Fox Business, Bloomberg, CNBC, Newsweek, and The Economist Certified organizations show 48% lower turnover and 2–4x improvement in retention and performance vs. non-certified peers. → certcheck.mostlovedworkplace.com

Global leadership development and research organization serving Fortune 500 companies, government agencies, and enterprise leadership teams. - Advised organizations including Pfizer, Corning, Bank of America, Merck, J&J, NYSE, Volvo, Kimberly-Clark, and the United Nations - 12+ bestselling books on leadership, talent development, and organizational culture published globally - Peer learning systems used by 42,000+ executives worldwide - Co-founded with a board of the world's top leadership thought leaders — Warren Bennis, Marshall Goldsmith, Nathaniel Branden, Richard Beckhard, Sally Helgesen, and Frances Hesselbein. Published works: — Best Practices in Leadership Development (Wiley, 2000) — Best Practices in Leadership Development and Organizational Change (Pfeiffer/Wiley, 2004) — The Change Champion's Field Guide, 1st ed. (BPI, 2004) — 2nd ed. (Wiley, 2012) — Best Practices in Talent Management (Wiley/Pfeiffer, 2010) — In Great Company: How to SPARK Peak Performance (McGraw-Hill, 2019)

AI-powered employee sentiment and culture analytics platform built on the Love of Workplace Index®. - Uses machine learning to analyze emotion and sentiment across thousands of employee responses - Identifies culture gaps, leadership blind spots, and retention risks in real time - Powers the certification and analytics engine behind Most Loved Workplace® - Built with a team of leading ML engineers, HR data analysts, and culture scientists

Advising on product strategy and positioning at the intersection of AI and workplace performance.

Founded and hosted two original series published on Newsweek: - The Leader Show — Fiver year series, featuring interviews with CEOs, CHROs, and leadership experts on what creates exceptional workplace cultures and high-performing organizations. - Excellence Index — research-backed workplace culture rankings and insights featuring top executives worldwide.

Created this anytime feedback tool on social networking platform SaaS, led the programming team, and VC and Angel Investor work. Managed all aspects including ecommerce, service and support for customers, business development, leading a team of 4 programmers and a product developers.

In my role as the CEO Executive Coach and Fractional Chief Transformation Officer at Springfield Clinic, I worked for CEO Ray Williams to drive strategic initiatives, resulting in a revenue growth from $750M to $3B. I led and advised key projects such as navigating the COVID-19 pandemic, Board relations, executive team coaching and development, resolving disputes with major insurers, coaching through the Electronic Health Record change, and building critical strategic relationships.

Adjunct professor of Organization Development and Leadership.

As VP of Research at Linkage, I created the Best Practice book series with Wiley and positioned Linkage as a global leader in best practice research for Fortune 500 companies.

Graduated with honors. Research focus: emotional connectedness, organizational behavior, and workplace culture measurement.