Louisa Gwena

Stock Controller @ Cellstop

About

Results-driven Administrator with 10+ years of experience in administration and customer service. Skilled in managing stock control, credit processes, and data management with proven success in improving operational efficiency. Highly organized, detail-oriented, and adept at building strong vendor, customer, and team relationships.

Country

South Africa

City

Western Cape

Industry

Automotive

Skill

Teamwork, Microsoft Word, Microsoft Excel, Microsoft Office, Record Keeping, Reporting, Planning and Coordination, Debt Collection, Customer Relationship Management (CRM), Problem Solving, Debtor/Creditor, Inventory Management, Attention to Detail, Time Management, Communication, Technical Proficiency, Stocks, Purchase Orders, Inventory Accuracy

Experience

Stock Controller

Cellstop

2014-2 - Present · 12 yrs 7 mos

Cape Town, Western Cape, South Africa

• Managed inventory accuracy through detailed tracking, audits, and discrepancy resolution. • Developed strong supplier relationships, ensuring timely deliveries and optimized pricing. • Evaluated incoming shipments for compliance with quality standards. • Cut stock discrepancies by 25% through the introduction of regular cycle counts and improved reporting systems. • Improved order fulfillment efficiency by maintaining organized stock records.

Credit Control Manager

Cellstop

2007-4 - 2009-12 · 2 yrs 9 mos

Harare, Zimbabwe

• Assessed creditworthiness using reports, references, and financial data. • Designed collection strategies that reduced bad debt and improved cash flow. • Streamlined credit approval and collections processes, increasing efficiency by 65%. • Reduced average debt collection period by 30% by implementing a structured follow-up system and automated reminders. • Provided trend and variance analysis to minimize financial risk.

Data Capture Clerk and Stores

Cellstop

2003-10 - 2007-3 · 3 yrs 6 mos

Zimbabwe

• Entered and maintained records for 1000+ clients with 100% accuracy. • Enhanced data-entry workflows, improving productivity and data integrity. • Conducted monthly audits and reconciled discrepancies in stock and records. • Reduced data processing time by 20% by introducing streamlined entry procedures and automated verification checks. • Managed stores operations, maintaining optimal stock levels.