Lou DeFonzo

Director of Program Management NPI @ Ericsson

About

Some possible summaries are:As the Director of Program Management, New Product Introduction at Ericsson, I led multiple teams that performed New Product Introduction for Ericsson's network management and transport solutions to AT&T, one of Ericsson's key customers. With over 20 years of experience in networking and telecommunications, I have in-depth knowledge of the industry and the market needs. I specialize in managing complex and cross-functional projects, improving manufacturing processes, and ensuring quality and attention to detail.

Country

United States

City

Marina

Industry

Telecommunications

Skill

Microsoft Office, Team Motivation, Product Vision, Oral Communication, Conflict Resolution, Communication, Business Requirements, Defining Requirements, Strategy, Leadership, Cross-functional Team Leadership, Business Process Improvement, Scenario Analysis, Scenario, Program Coordination, Pricing Analysis, Forecasting, Team Operations, Management Professional, Executive Visibility

Experience

Director of Program Management NPI

Ericsson

2007-2 - 2026-3 · 19 yrs 2 mos

• Led various New Product Introduction programs with both domestic and international teams for AT&T Mobility Networks, including transitioning their mobility network management systems to a cloud-based Service Management Orchestration solution. • Delivered numerous complex projects on time and at or below budget with budgets ranging from three to fifteen million dollars per project. • Successfully executed multiple complex projects simultaneously while maintaining the schedules, KPIs, and budgets.

Solutions Manager

Ericsson

2005-2 - 2011-4 · 6 yrs 3 mos

• Lead sales engineer role for both pre-sales and post-sales support for the GPON platform. • Gathered Customer requirements and presented those requirements to various development teams within Ericsson. • Instrumental in winning a multi-million-dollar contract with a major Tier 1 Telecom carrier.

Sr Product Manager

Entrisphere, Inc., an Ericsson Company

2003 - 2005 · 2 yrs

Sr Director of Product Management

Tasman Networks

2002-4 - 2003-2 · 11 mos

San Jose, CA

• Managed a team of three Senior Product Managers and one Technical Writer. • Responsible for all aspects of both Product Management and Product Marketing. • Defined corporate twenty-four-month product roadmap.

Customer Director

CopperCom

1999-4 - 2002-4 · 3 yrs 1 mo

Santa Clara, CA

• Established the first formal Product Management team, recruiting and managing four Product Managers as well as one Program Manager. • Defined and drove the entire corporate Product Lifecycle processes from product conception to product end of life • Significant involvement in multiple outbound OEM relationships with major equipment manufacturers, including Alcatel and Lucent. • Managed cross-functional product teams consisting of over twenty personnel in the launching of a carrier-class voice gateway, which led to winning market trials with major Tier 1 Telecom Carriers. • Established the company's first technical support team, including recruiting all customer support personnel.