lorna hennessy
office manager
About
Quality Assurance Manager, working in the security industry, with a demonstrated history of managing people. Skilled Microsoft products, Coaching, Retail, Sales, and Communication.
ireland
ireland
security and investigations
customer service, office administration, teamwork, sales, microsoft excel, coaching, time management, retail, ecdl certification, microsoft office, sage, communication, administration
Experience
office manager
vpg cork
team lead
abtran
* Prioritising and delegating tasks to the agents on my team * Ensure daily workload is complete and targets are met * Motivate staff to accomplish and exceed their goals * Send daily reports to clients and managers * Provide coaching and communicate feedback to my team to maintain or improve performance * Interview potential employees * Holding one to one sessions with each member of my team to focus on their development and progression * Conducting team meetings * Manage adherence and attendance
human resources administrator
synergy security solutions
quality assurance manager
synergy security solutions
sales executive
blackwater motors
* Sell cars * Meet targets * Cold calling * Expand customer base and retain existing customer base.
customer service advisor
abtran
* Answer calls * Create insurance policies while complying with data protection * Deliver information about said policies
trainee office administrator
fas
* Microsoft Office Suite 2010 * Software Fundamentals * Office Communication * Internet Sourcing * Email
sales assistant
monsoon accessorize
* Cashier * Provide Customer Service * Merchandise Shop Floor
sales assistant
gasoline media
* Provided assistance to customers * Cashier * Merchandise Shop Floor
senior sales assistant
monsoon accessorize
* Manage staff and set out tasks for day ahead * Deal with customer complaints * Train and help new staff understand day to day running of store * Open and close store, cash up electronic tills
Education
cork institute of technology
tourism
ursuline secondary school
Activities and Societies: Member of hockey team from 2003-2009 Member of basketball team 2004-2006 Member of tennis team 2003-2004
lorna hennessy's Contact Information
Phone
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