Loretta Lang MBA, CCRA

• Lead and train personnel within the Accounting Departments. • Prepare, code, audit, and approve vendor invoices against BPOs and POs before entering and posting into ERP systems. • Responsible for addressing all vendor inquiries. • Prepare and distribute weekly and monthly contribution reports to executive management. • Responsible for AP internal and external audits. • Responsible for onboarding and setting up new vendors in company’s ERP systems. • Responsible for managing company corporate credit card program and audit expense reports. • Participate in ad hoc projects as needed in other areas of the department and/or company. • Responsible for AP monthly, quarterly and yearly closing process using SOX controls. • Reconcile AP weekly and monthly reports to confirm checks and ACH payments are accurate. • Responsible for recording and report to management project AP spend.

• Managed Accounts Receivable and related DSO metrics. • Provided data to team lead to process lien waivers. • Overseen business-to-business collections activities. • Processed POs changing them to invoices via customer's portal. • Worked with Sales, customer and buyer to resolve PO issues. • Worked with AR team members to resolve GETpaid issues. • Worked with Cash Applicators to resolve customer payment issues.

• Assisted the Corporate Controller with directing the organization's accounting functions related to AR. • Contributed to the development and maintenance of financial reporting, planning, and budgeting systems. • Lead two AR Departmental Teams, 3rd Party Receivables and Patient Receivables to include 2 supervisors and 5 team members, through proactive planning and coordination of assignments; developed team members; appraised and managed performance; addressed issues and resolved problems. • Prepared month-end closing entries for both departmental teams: cash applied, write-offs, reclasses, and provision for doubtful accounts. • Prepared monthly roll-forward and reconciliations, for both departmental teams, to the general ledger, investigated out of balance conditions, and identified appropriate reconciling items. • Implemented new accounting initiatives, processes, systems and new pharmacy locations, mergers and acquisitions.

X-lookup, V-lookup, Pivot Tables, Slicers and other advance Excel tools used to daily validate CE’s 340B ScriptFact prescriptions across Avita’s internal myportal, pre-staging web portal and production web portal. Create and maintain over 70 340B Covered Entities (CE) accounts on Avita’s internal 340B pre-staging, myportal and production web portals. Meet daily and/or weekly with 340B VP and AQC 340B Client team members to discuss issues with CE’s patient scripts, issues with CE’s account setup and other validation issues. Use the US Government Agency HRSA’s website to validate grant status and submit to AQC IT Team for mass update on over 200 CE’s 340B pharmacy locations. Work with Avita’s AQC IT Team members to update and/or correct errors on CE’s patient scripts, CE’s prescriber’s information and HRSA pharmacy locations. Validate over 70 CE’s ScriptFact scripts 3 to 5 times a month on 340B pre-staging web portal prior to AQC IT Team moving CE’s account to 340B production portal. Validate over 70 CE’s ScriptFact scripts 3 to 5 times a month on 340B production web portal ensuring data is populating correctly. Contact and/or meet with CE’s 340B Regional Mangers to obtain monthly patient, prescriber and or address list – excel lists are created and uploaded to pre-staging and production portals for validations. Responsible for validating daily Avita’s top 20 CE client’s monthly ScriptFact scripts to integrated CareConnect Client Portal. Work with Team Leader and 340B Client Portal team members to resolve issues on Avita’s CareConnect Client portal. Created detailed Client Portal Monthly Validation Guide for Senior Level Management. Complete special 340B projects from 340B VP and 340B Financial Analyst Team Leader.

Coded invoices to the appropriate job number, cost code or GL account number and route to PM for review and approval Obtained and processed approved invoices from Project Managers for payment. Reviewed subcontractor’s pay applications for accuracy and contract compliance Enter pay applications into ViewPoint for payment. Audited invoices and pay application batches after each entry. Processed job cost report for monthly auditing. Responsible for obtaining lien waivers, subcontractor certificate of insurance and signed contracts to update ViewPoint for compliance. Processed employee credit card expenses and reimbursement forms.

Overseen, created and made available weekly OSP Purchasing and Contract excel dashboards, for over 90 team members. Responsible for self-training and creating weekly interactive Tableau Desktop OSP Dashboards for each OSP Team. Responsible for creating and making available weekly OSP Contract Report that utilized by Senior Leadership. Responsible for analyzing quarterly vendor usage reports to insure that contracted prices are being utilized and administration fee payments are consistent with contracted percentages. Created quarterly and annual Hudson and Veteran’s Initiative Expenditure excel reports. Responsible for contacting State Agencies to obtain Sole Source & Emergency Reports for the creation, analyzing and submitting finds to Legislature. Worked with Assistant Director and Business Analytics Team to create monthly Act 87 and Act 587 reports and annual Budget Report. Responsible for insuring OSP’s State Procurement Analyst (SPA) collect admin fee payments within the contracted time frame. Meet quarterly with Louisiana Economic Development (LED) to analyze, discuss and create the State of Louisiana Agency’s Hudson and Veteran fiscal year goals. Responsible for meeting with Louisiana State organizations, when requested, to present and discuss How To Do Business With The State of Louisiana and Hudson and Veterans Initiative. Responsible for developing OSP’s annual Vendor Training Seminar and leading OSP Team members and LED members before and during person-to-person seminars and online webinars. Responsible for developing OSP’s semi-annual Local Agency Training, where team members are provided guidance before and during person-to-person and webinar trainings. Meet with State Agencies, Professional Organizations and the Governor of Louisiana’s Economic Development Team during LA Alliance For Economic Inclusion to discuss how OSP's goals. Attended National Association for State Procurement Officials seminars for State Training Coordinators.

Understood and contributed to the development of the client expectations and conducted training/coaching sessions. Well-versed in each of the client’s businesses and specific client requirements in the details of cash-handling equipment.
 Responsible for developing and producing accurate and consistent trainings and internal follow-up via oral and/or written reports. Exercise high level of judgment in evaluating the clients’ business operations and service. Determined and recommended areas of improvement while determining how to best communicate training and recommendations. 
 Exercised initiative in formulating improvements in established LRA by Deloitte procedures. Provided recommendations to Senior Consultants and Management to improve consultant tools, worksheets and/or training materials. Represented the company in important client meetings and interactions interactions. Contributed to building strong client relationships through interactions with clients’ personnel. Attended and contributed to team meetings and conference calls on a regular basis. Attended and contributed to client meetings and participated in client programs as necessary. Conducted on-site training for general employee groups and create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to ensure operational excellence. Provided excellent written and verbal communication skills with strong analytical and presentation abilities. Worked independently without direct supervision, while adhering to strict deadlines. Developed and presented comprehensive training in a friendly, empathetic and helpful manner. Communicated effectively with each client representative in the style and manner that he or she preferred. Exercised discretion and independent judgment by using industry knowledge and fully comprehending clients’ business models and needs.

Lead the OTC-AR America’s team in daily operations and global OTC-AR teams on AR projects. Overseen a team of 5 Cash Applicator’s daily processing of US and European customer’s payments. Trained OTC-AR America’s team member in daily workflow. Worked closely with Customer Service, Sales Team, Senior Level Managers, Global Credit and customers to resolve past due balances, payment terms, and line of credit limits. Worked closely with Pricing Team to resolve pricing issues with customer invoices, unauthorized credits and overpayments. Worked with internal SOX team to insure that the global OTC-AR team and Cash Applicators were compliant in daily procedures. Worked with internal Master Data Team to insure that customer’s state tax exemption certification has been processed where tax is excluded when applicable. Worked with the organization’s Ignite SAP Process Design OTC Team of 10 to 15 team members to create a Global AR process that would be implemented within its Global SAP system. Created and submitted the Global OTC-AR Team’s Weekly and Monthly Past Due Report to internal team members. Worked with the organizations external auditor (PwC), VP of Finance and OTC-Global AR-Team to create, submit and obtain year-end AR Confirmations to customers. Ensured the correct management of Albemarle’s OTC-AR Policy. Collected funds on past due customer accounts.

Trained Senior Credit Analyst team members in SAP collections and customer credit procedures. Created senior credit analyst SAP training manual. Trained Credit/AR Analyst team member in SAP AR Posting. Used ad hoc approach to resolve payment terms and credit holds after discussing the customer’s account with both CSRs and Sales. Collaborate with Pricing Team to resolve pricing issues with customer invoices, unauthorized credits and overpayments. Ensured the creation of new customer accounts were entered correctly. Performed financial analysis to determine customer credit worthiness. Reviewed customer’s AR profile to prepare for semi-annual and annual internal and external audits. Monitored customer accounts on system generated credit hold. Enforced and regulate the management of Westlake’s Credit Policy. Used ad hoc approach to resolve and collect the organization’s past due customer accounts. Reviewed pending orders prior to releasing to ensure line of credit is not exceeded and/or customer account was not past due.

Created AR, collections and customer credit policies and procedures. Created and submitted monthly combined AR/Credit Report to the Board of Directors and Senior Management for their review. Presented during the organization’s sales meetings; discussed Monthly Aging Report, customer’s AR status, Line of Credit/Documentary Collections status and potential sales volume. Discussed Monthly Aging Report during corporate sales meetings; highlighting changes/problems with new and/or current customer accounts. Resolved issues regarding discrepant payments, payment terms, and customer’s order driven credit holds. Completed credit packages on uninsured/underinsured accounts within 5 days of receipt of financials; within 3 days when the customer’s account was identify that their credit limit was over the insured limit provided by the organization’s Credit Underwriter. Reviewed Letters of Credit and Documentary Collection packets identifying potential discrepancies and notified the Sales Team and Customer Service of amendments when needed. Submitted monthly Past Due AR Report to the organization’s credit insurer noting customer’s accounts that were over 30 days beyond terms by the 15th of each month. Provided advance notification to the Sales Team of potential problems with customer accounts; allowing them time to intervene when necessary. Ensured customer’s monthly AR balances were a minimum of 90% collected.

Worked with the Corporate Law Office to obtain payment on delinquent accounts over 90 days past due to obtain payment. Resolved issues regarding discrepant payments, payment terms, and credit holds. Worked with the organizations external auditor (EY) during semi-annual and annual financial audits. Posted ACH/EFT, Wire and check payments to customer’s account in SAP systems – 4.7 & 3.1i. Balanced a workload of over 200 customer accounts upon the acquisition of AR, Collections and Credit accounts. Brought acquired AR balances from 81.45% collected in July 2007 (14.52% of invoices between 6 to 30 days past due) to 96.37% collected in July 2012 (3.73% of invoices between 6 to 30 days past due).

Created Monthly Aging Report for CFO, Sales Team and Customer Service for review. Compiled Monthly DSO report for submission to CFO, Sales Team and Customer Service for review. Resolved issues regarding discrepant payments, payment terms, and credit holds. Worked with Accounting Department and Plant Personnel teams to keep GR/IR current. Posted ACH/EFT, Wire and check payments to customer’s account in SAP system – 3.1i. Contacted customers to collect past due invoices. Responsible for over 75 AR, Collections and Credit customer accounts. Kept AR balances of invoices between 6 to 30 days past due at least 98% collected.